HOYTS in Australia is seeking a Guest Experience Assistant Team Lead to guide a team of guest experience agents delivering outstanding service across Zendesk, phone, email and more. Reporting to the Guest Experience Team Lead, you’ll play a key role in driving exceptional customer experiences—from pre-sale inquiries through post-purchase support—while working cross-functionally with cinemas nationwide.
You will bring 3+ years in a customer service role and 1+ year in team management, plus robust
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📌 Guest Experience Team Lead — Service Excellence & Growth (New South Wales)
🏢 Hoyts
📍 New South Wales
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