DCT Parts and Service is seeking a Spare Parts Sales Person to join our team in Orange, NSW. This is a full-time position offering an exciting prospect to develop your career in the earthmoving and mining industry. You will be the key point of contact for customers seeking spare parts and machine components, providing expert advice and outstanding service to drive customer satisfaction and business growth. This role is based on-site at our Orange location.
What you'll be doing
Managing customer inquiries and providing expert advice on spare parts and earthmoving components to ensure customers receive the right products for their needs
Processing sales transactions accurately and efficiently, utilising our inventory management systems to identify part availability and pricing
Maintaining detailed knowledge of our product catalogue, including specifications, compatibility and applications across various machine models
Managing stock levels, conducting regular inventory checks and identifying opportunities to reorder parts to meet customer demand
Building strong customer relationships through professional communication and follow-up services to encourage repeat business
Collaborating with workshop and technical staff to understand customer needs and recommend appropriate parts solutions
Contributing to a safe, organised and professional retail environment that reflects DCT Parts and Service values
What we're looking for
Proven experience in spare parts sales, automotive retail or a related customer-facing sales role within the automotive and earthmoving industry
Excellent communication and customer service skills with the ability to explain technical information clearly to customers
Proficiency with inventory management systems and point-of-sale software, or a willingness to quickly learn our systems
Ability to manage multiple customer inquiries efficiently whilst maintaining accuracy in transactions and records
A customer-focused mindset with a genuine interest in earthmoving products and building long-term customer relationships
Strong organisational skills and attention to detail in order processing and stock management
Flexibility and reliability in meeting business demands and supporting the team as required
Preferred: Previous experience working in an automotive parts department or workshop environment
What we offer
DCT Parts and Service is committed to supporting the career development and well being of our team members. We offer competitive remuneration packages, opportunities for professional development within the automotive trades sector, and a supportive work environment where your expertise is valued. We pride ourselves on fostering a collaborative culture where staff are encouraged to develop their skills and progress within the organisation. We also offer access to industry training opportunities and the chance to work with leading automotive products and suppliers.
About us
DCT Parts and Service is a trusted provider of earthmoving and mining spare parts and professional servicing solutions thoughout Australia. We are dedicated to delivering high-quality products and exceptional customer service to the local community and surrounding areas.
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📌 spare parts sales person (Orange)
🏢 DCT Parts and Service
📍 Orange
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