UnitingCare Queensland is seeking a Service Lead for the NQ Protected Program in Townsville to supervise a 24/7 DFV intake team. You will manage supervision, rostering, and ongoing performance development while ensuring safe, high-quality service delivery and robust risk assessment.
You will collaborate with clients, families and government partners to achieve positive outcomes, oversee records and reporting, and drive improvements that enhance client experience and safety across the program.
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📌 DFV Service Lead — 24/7 Crisis Support Team (Townsville City)
🏢 UnitingCare Health
📍 Townsville City
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