Your new company An opportunity has become available for an experienced Practice Operations Manager to join a professional services organisation in Sydney. This position offers a broad operational remit, supporting leadership with the day-to-day management of business operations, administration, client service processes and continuous improvement initiatives.

Please note: You must be an Australian citizen, Permanent Resident, or hold full Australian working rights to apply for this role.

Your new role

Working closely with senior stakeholders, you will play a central role in ensuring the smooth running of the business. You will oversee administrative functions, support operational projects, maintain high service standards and contribute to business efficiency.

Key responsibilities include:

- Overseeing daily business operations and administration
- Supporting leadership with operational and strategic initiatives
- Managing client administration and workflow coordination
- Maintaining systems, records and business documentation
- Supporting billing, reporting and operational processes
- Coordinating internal stakeholders and external service providers




- Reviewing and improving business procedures and workflows
- Assisting with onboarding and team support activities
- Providing general operational support across the business

What you’ll need to succeed

You are an experienced operations, office management or practice support professional with a strong background in professional services environments.

You bring:

- Knowledge of FYI, XPM, ASIC and/or Now Infinity
- Strong organisational and stakeholder management skills
- The ability to manage multiple priorities simultaneously
- Excellent communication and relationship-building skills
- A proactive and solutions-focused approach
- Solid attention to detail and process orientation
- Experience improving systems and operational efficiency

What you’ll get in return

- Diverse and rewarding operational role
- Collaborative and supportive team environment
- Exposure to senior leadership
- Opportunity to influence business processes and improvements
- Competitive remuneration package

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📌 Practice Manager – Accountancy (City of Sydney)
🏢 Rashi Joshi
📍 City of Sydney