Residential Quote Success Specialist

Adelaide, CBD, Permanent Opportunity - Newly Created Role! Are you a results-driven professional ready to leave your mark on a brand-new initiative? We are excited to launch the formation of a newly created team at Herron Todd White, and we’re looking for a Residential Quote Success Specialist to be at the heart of it. Based in our Adelaide office, this is a unique opportunity to join a fresh team focused on delivering high-quality residential valuation quotes in a high-energy, fast-paced environment.

About the Role

As a Residential Quote Success Specialist, you will be responsible for processing a high volume of residential quotes annually. You will apply strategic commercial positioning to provide competitive pricing that maintains profitable average transaction values (ATV) while ensuring strict adherence to client turnaround times. This role requires navigating complex service level agreements (SLAs) and maintaining high accuracy across all submissions.

Key Responsibilities

- Commercial Execution: Undertake day-to-day quotes to support a minimum 98% quote submission rate across assigned requests.
- Pricing Strategy: Effectively apply pricing models to achieve and exceed individual targeted win rates.
- Stakeholder Liaison: Collaborate with Valuers to confirm local capacity and expertise for specific quote requirements.
- Operational Excellence: Ensure all quotes are submitted within required timeframes, typically within 8 business hours or as specified by the client.
- Workflow Management: Actively manage Work In Progress (WIP) and incoming volumes to maintain performance standards.
- Continuous Improvement: Support technology-driven solutions to enhance workflows, analytics, win rates, and ATVs.

What We Are Looking For

- Operational Experience:



Proven experience in high-volume operational roles with a strong focus on strict SLA and KPI requirements.
- Performance Driven: Ability to manage an individual workload and drive results in a rapid-paced environment.
- Communication Skills: Well-developed written and verbal communication skills with a customer-centric approach.
- Relationship Management: Excellent stakeholder management skills with the ability to build credibility and influence across multiple levels.
- Detail Oriented: High attention to detail with a commitment to quality and accuracy.
- Qualifications: A tertiary qualification in Business, Property, Real Estate, or a related discipline is highly desirable.

Why Herron Todd White?

We are a values-driven organization that fosters a culture of excellence and high performance. Our core values guide everything we do: You’ll be stepping into a brand-new team in a freshly refurbished, modern Adelaide CBD office a collaborative environment where your energy is valued and every day brings a true sense of teamwork. Right from day one, you’ll be set up for success with training and a supportive learning structure, and be part of a recognised property industry leader, your hard work and dedication will pave the way for clear, long-term career growth.

How to Apply

If you love working with people on the phone and want to be part of a fantastic team launch in Adelaide, we would love to chat! Please click APPLY NOW and send your cover letter and resume.

If you have any questions before applying, check out our website or reach out to our Talent team at [email protected].

Please note: For Eligibility: Australian Citizenship or Permanent Residency required and Checks: Successful candidates will complete pre-employment background checks, including a company-paid Federal Police check.

📌 Residential Quote Success Specialist (Adelaide)
🏢 Herron Todd White
📍 Adelaide