Full time 12 month contract at Macquarie Park - close to Metro station Support occupancy growth across Catholic Healthcare’s Residential Care Homes
Not for profit employer – up to $18,550 tax free!
At Catholic
Healthcare, we’ve been caring for older Australians for 30 years and now have more than 6000 employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking a proactive and customer-focused Sales Consultant to support sales across our Residential Care Homes. In this key role, you will manage enquiries, referrals and opportunities through the sales journey, helping prospective residents and families understand their options and transition smoothly from initial enquiry through to admission.
This is a great opportunity for an experienced sales professional who enjoys building relationships, managing a busy pipeline and making a meaningful difference for older Australians and their families. This is a 12 month full time contract based 5 days a week at our Head Office in Macquarie Park.
Day to day this role will see you: Managing customer leads and enquiries to support sales targets across allocated Homes
Actioning referrals received through CRM systems and working closely with relevant internal teams
Tracking, following up and progressing opportunities through the end-to-end sales cycle
Maintaining accurate records of customer interactions, sales activities and forecasts in the CRM
Supporting Homes to manage waitlists and forecast admissions through regular occupancy meetings
Explaining relevant terms,
conditions and financial information to prospective residents and families
Working with Residential Managers, Administration teams and other stakeholders to remove barriers and support smooth admissions
Providing a positive customer experience through clear, timely and professional communication
Identifying process improvements and sharing customer insights to support better outcomes To be successful in this role you’ll need: Proven sales experience, with a robust track record of achieving or exceeding targets
Demonstrated ability to deliver excellent customer service in a busy, customer-facing environment
Strong communication and interpersonal skills, with the ability to build trust with families, residents and stakeholders
Strong administrative skills, CRM Management and system accuracy
Excellent data entry and record maintenance, documentation and reporting skills
Confidence managing a sales pipeline, following processes and meeting deadlines
Experience using CRM software or sales management tools, with proficiency in Microsoft Office
Adaptability and resilience to work in a fast-paced and changing environment
Knowledge of aged care, healthcare or community services would be highly regarded What we can offer you: Not-for-profit tax benefits so you pay less tax
Fitness Passport discounted gym benefits A values-based organisation that welcomes applicants from all faiths and backgrounds Catholic Healthcare is a values-based organisation that welcomes applicants from all faiths and backgrounds. If you are passionate about sales, customer experience and supporting older people and their families through important decisions, we’d love to hear from you.
Apply Now!
📌 Sales Consultant - Residential Care - Macquarie Park
🏢 Catholic Healthcare
📍 Macquarie Park
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