Sales & Customer Service Administrator (12-Month Maternity Leave Contract)

Austab Labels Pty Ltd

Altona North, Melbourne VIC

Full-Time | Monday to Friday | 9:00am – 5:00pm

Join a proudly Australian-owned manufacturing business

Austab Labels is a privately owned Australian company specialising in the manufacture of plain and printed pressure-sensitive labels and tags for a wide range of industries, retail, and consumer applications.

We are seeking a motivated and customer-focused Sales & Customer Service Administrator to join our friendly team on a 12-month maternity leave contract. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced office environment where no two days are the same.

If you're passionate about delivering outstanding customer service, have excellent attention to detail, and enjoy being part of a supportive team, we'd love to hear from you.

What we offer

- Friendly and supportive team environment
- Full on-the-job training
- Variety in your day-to-day responsibilities
- Reliable full-time hours
- Opportunity to work within a growing Australian manufacturing business

About the role As a key member of our customer service team, you will be responsible for:
- Managing inbound telephone sales and customer enquiries
- Providing exceptional customer service and support
- Processing customer orders accurately
- Data entry, including sales orders, invoices and credit notes
- Responding promptly to customer queries




- Liaising with customers regarding orders and delivery timeframes
- Supporting the sales and administration team with general office duties

About you To be successful in this role, you will have:
- Previous experience in customer service and/or sales (minimum 1–2 years)
- Excellent communication and telephone skills
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- The ability to manage multiple priorities and meet critical deadlines
- A positive, friendly and professional attitude
- Confidence working independently while contributing to a collaborative team
- Strong computer skills, including Microsoft Outlook, Word and Excel
- Intermediate Excel skills, including basic formulas
- Experience with data entry and order processing (highly regarded)
- Australian working rights

Why Austab Labels? At Austab Labels, our people are an important part of our success. We value teamwork, reliability, initiative and delivering exceptional service to our customers. You'll be joining a business that supports its employees and provides the training and resources needed to succeed.

If you're looking for a varied role where you can make a real contribution and enjoy working with a supportive team, we'd love to receive your application.

Apply now by submitting your resume and a cover letter outlining your experience and why you'd be a great fit for our team.

Pay: Up to $65,000.00 per year

Work Location: In person

📌 Sales & Customer Service Administrator (12-Month Maternity Leave Contract) (Altona North)
🏢 Austab Labels
📍 Altona North