Lanson Partners in Australia is seeking a hands-on ServiceNow Architect to drive design for a major scams and fraud prevention program. You will translate complex business processes into scalable ServiceNow solutions, with a solid focus on CSM, workflow design, integrations, reporting, notifications, security and case lifecycle management.
This role acts as a technical design authority, partnering with process owners and delivery teams to balance out-of-the-box capabilities with custom design.