CONNOR FULL TIME Retail Sales Assistant - Werribee, VIC

As part of the Connor Crew, you are responsible for supporting your Store and Manager. This is achieved by having a customer first mentality, outfitting our customers with confidence, style, and comfort, as well as providing exceptional store presentation through efficiently carrying out operational tasks.

Connor Crew demonstrate a connection to our core values and cultural statements, bringing energy, drive, and teamwork to every shift.

People

- Displays the essence of Connor core values and cultural statements on every shift.
- Brings drive, energy and fun to every shift. You are the vibe to the tribe!
- Conducts self professionally always.
- Work as part of the Crew by actively communicating, collaborating, problem solving and delivering on personal/store goals.
- Is a Connor brand ambassador.
- Demonstrates respect and care for others.
- Enjoys people! Interacts positively with customers, other crew, management, head office, centre staff, contractors etc.
- Creates a genuine and engaging work environment because of those positive interactions.
- Uses common-sense and manners.
- Embraces feedback as part of our culture and understands this will be given from all levels of the business to encourage personal growth.
- Contributes to a safe, inclusive, and respectful workplace for all, and models behaviour that aligns to this.

Performance

- Customers are always the first priority.
- Understands products, features, and perks.
- Actively uses Connor CLASS selling techniques and product knowledge to sell, outfit and service the customers’ needs and wants.
- Delivers sales and KPI benchmarks in line with the retail season and active promotions.
- Is accountable for those sales and KPI results and records these in the stores red book (sales journal) at the end of every shift.
- Efficiently carries out store operational tasks to enhance sales and the customers instore shopping experience. Is mindful that tasks don’t override that “customers are our priority”.




- Multi tasks where necessary andunderstands the pace and urgency of our business.
- Upskills self by attending training sessions, completing Dayforce learning, mirroring leaders, taking on coaching, and seeking constructive feedback.
- Takes an interest in fashion and current trends.
- Actively shares knowledge with fellow crew to elevate each other.
- Always acts with the companies’ best interest in mind.
- Any other performance task as directed within skill and competency.

Operations

- Understands Connor operations, AP21, store procedures and processes.
- Uses Dayforce to its full potential including updating availability, punching in/out, completing learning activities etc.
- Actively performs instore daily operational tasks, procedures, and processes.
- Takes ownership to deliver excellence in WTF presentation on shift. (WTF = windows, tables, front racks).
- Actively supports and delivers on instore visual merchandising and store presentation.
- Has pride instore, actively helps with instore housekeeping and recovery of store during shift.
- Understands and actions with integrity all internal and external security processes. Reports any suspicious behaviours.
- Uses care and integrity with transactions, data entry and cash handling.
- Stock is the hero, efficiently and accurately processes stock deliveries including receipting, reworking, storing, and displaying of products.
- Prioritises best sellers in line with direction, always, in size and category.
- Efficiently and accurately processes markdowns, click `n collect, ship from store and customer orders etc as required.
- Takes part in stock takes with diligence and accuracy.
- Proactively identifies hazards and reports/escalates any issues as required. Has an awareness of WH&S; and is compliant with safety protocols and procedures to provide a safe working environment for self and others.
- Any other operational tasks as directed within skill and competency.
- Take control of stock inventory and stock processing.
- Stock controller - processing stock at a fast speed.

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📌 CONNOR FULL TIME Retail Sales Assistant - Werribee, VIC (Williamstown)
🏢 Connor
📍 Williamstown