Overview

Home-Based Care Case Manager role based in Warrnambool, VIC, AU. This is a permanent, full-time position within the Home-Based Care Program.

Responsibilities

- Provide comprehensive case management for children and young people in foster care using a therapeutic, trauma-informed approach that prioritises safety, stability and emotional wellbeing.
- Supervise and support caregivers; complete annual assessments; conduct regular home visits; and spend meaningful one-to-one time with young people, with flexibility to increase contact when risks or needs escalate.
- Collaborate with caregivers, families, Child Protection, and community services to coordinate care plans that are evidence-informed and responsive to each child’s circumstances.
- Maintain high standards of documentation, legislative compliance, and child safeguarding; contribute to multidisciplinary team decision-making.

Key Selection Criteria / Qualifications

- Knowledge and understanding of Aboriginal culture, values, and the issues affecting Aboriginal children, young people, and families.
- Relevant tertiary qualifications in Social Work, Psychology, or related behavioural sciences.
- Strong communication and interpersonal skills; ability to work collaboratively and exercise sound judgement independently.
- Demonstrated experience providing case management in complex family situations within the child protection system.
- Well-developed time-management and risk-assessment skills.
- Experience in community services such as residential care, home-based care, disability, family services, or reunification.
- Understanding of the Children,



Youth and Families Act 2005 and child welfare policies.
- Commitment to trauma-informed practice and therapeutic models, including the Sanctuary Model.

Employment Details

- Location: Warrnambool, Victoria
- Employment type: Permanent Full-time
- Salary: Competitive hourly rate under the SCHADS Award Level 5, dependent on qualification and experience.
- Salary packaging available up to $18,550 per year to reduce taxable income.

Training & Benefits

- Paid training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
- Fitness Passport: discounted workplace health and fitness program for you and your family.
- Employee Assistance Program: counselling and coaching across various life aspects.
- Supportive environment with monthly meetings with the direct manager.
- Sanctuary Organisation: MacKillop’s Sanctuary Model reinforces a safe, trauma-informed workplace culture.

Requirements

- Valid and current Driver’s Licence.
- Satisfactory Criminal History Check (paid for by MacKillop).
- Valid Working with Children Check (WWCC).
- Valid and current NDIS Worker Screening Check (for risk assessed / client facing roles).

Contact & Application

For more information, please contact: Jackie Chadderton at

Commitment

MacKillop celebrates diversity and respects the dignity of all people. We strive to be culturally secure and welcoming to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. Shortlisting may commence immediately; please submit your application as soon as possible.

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📌 Home Based Care Case Manager at MacKillop Family Services (Warrnambool)
🏢 MacKillop Family Services
📍 Warrnambool