Lumiere Foundation Ltd | Greater Sydney

Competitive salary, full time.

Overview

Lead and empower individuals to navigate complex support systems, achieve meaningful outcomes, and build greater independence and quality of life. If you are an experienced Senior Rostering Coordinator who is passionate about empowering participants and creating positive outcomes, we'd love to hear from you.

About the Role

As our Senior Rostering Coordinator, you'll lead the strategic and operational management of workforce scheduling across our OOHC and NDIS programs, as part of the rostering team. This senior role ensures rostering practices are compliant with the SCHADS Award, optimised for workforce utilisation, and responsive to the real‑world needs of both our clients and the dedicated staff who support them. This role is based in an office in Seven Hills, Sydney.

In This Role, You Will

- Strategic Scheduling: develop and optimise rosters using MYP, ensuring alignment with client plans, staff capacity, and compliance standards.
- Real‑Time Coordination: manage shift changes due to sick leave, cancellations, and emergencies, ensuring seamless service delivery.
- Compliance Oversight: monitor qualifications, fatigue risks, and shift caps. Ensure all rostering practices meet SCHADS Award, NDIS and OOHC regulatory standards.
- Risk Escalation: identify and elevate risks related to under‑ or over‑staffing, overtime exposure, and service gaps to relevant stakeholders.
- Quoting & Labour Costing: accountable for preparing service delivery quotes, ensuring accurate labour assumptions, SCHADS alignment, and efficient rostering within funding limits.
- Margin & Cost Control:



identify and mitigate labour cost and margin risks through disciplined roster and cost analysis in conjunction with operations and finance teams.
- Team Leadership: mentor junior rostering staff and lead rostering‑related meetings. Foster a culture of accuracy, responsiveness, and continuous improvement.
- Stakeholder Engagement: liaise with People & Culture, Finance, Compliance and Service Delivery teams to support workforce planning, service standards and operational transparency.

What You’ll Bring

- Proven experience in rostering or workforce coordination (minimum 5 years), ideally within NDIS, OOHC, or community services.
- Relevant qualifications, including a degree in Finance, Business, or a related field, and Certificate III or IV in Community Services.
- Strong understanding of the SCHADS Award, with practical experience applying fatigue management, shift entitlements, and compliance standards.
- Hands‑on experience with workforce planning, service delivery coordination, and compliance auditing—especially in environments with 24‑hour rotating rosters.
- Advanced proficiency in rostering systems, particularly MYP, or similar platforms such as Shiftcare, FlowLogic, or Carelink.
- Labour costing experience is advantageous.




- Tech‑savvy and organised, with solid skills in HRIS platforms and Microsoft 365 (Excel, Teams, Outlook, Word).
- Excellent communication and interpersonal skills, with the ability to influence, collaborate, and build trust across teams.
- High attention to detail, strong time management and adaptability in a fast‑paced, service‑driven workplace.

Essential Requirements

- Full Australian working rights.
- Current National Police Check.
- Current First Aid Certificate.
- NSW Working With Children Check (WWCC).
- NDIS Worker Screening Check.
- Unrestricted NSW Driver Licence.
- Access to a reliable, insured and roadworthy vehicle.

What We Offer

- Competitive salary SCHADS award level 4–5, $92,286–$105,570 annual base salary (depending on experience) plus super, plus additional income from on‑call shifts and optional salary packaging.
- Salary packaging up to $15,900 pre‑tax each year.
- Pre‑tax benefits of up to $2,650 for meals, entertainment and holiday accommodation.
- Free confidential counselling for you and your family via Employee Assistance Program.
- Purpose‑driven work, making a direct impact on people facing real challenges.
- Supportive team with opportunities to grow your skills and leadership.

Apply Now

Join a team where your work creates meaningful change every day. Apply by contacting the Lumiere Foundation Recruitment Team at for more information.

Lumiere Foundation is committed to creating a diverse, inclusive, and safe workplace where everyone is treated with dignity and respect.

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📌 Senior Rostering Coordinator (NDIS) (City of Blacktown)
🏢 Lumiere Foundation
📍 City of Blacktown