Overview

Chargrill Charlie’s is an iconic Australian brand, known for serving quality chicken and chips. We are seeking Front of House Managers to lead a crew, ensure exceptional guest service and value for money, and contribute to continuous improvement of the business.

Responsibilities

- Lead and supervise Front of House team, providing transparent direction, coaching and support.
- Ensure guests receive exceptional service and value for money.
- Maintain store standards and contribute to continuous improvement of operations.
- Prepare and serve food, and create positive customer experiences with every interaction.
- Delegate tasks and manage shift operations, including performance and guest issue resolution.

Qualifications

- Prior leadership experience in hospitality or a related field.
- Strong customer service orientation and ability to lead a team in a fast-paced setting.
- Understanding of the hospitality industry.
- Proficiency in Microsoft Office.
- Empathetic with regards to guest complaints and requirements.
- Results-driven, with the ability to motivate others and manage performance.

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📌 Front of House Manager - Marrickville Full-Time (Inner West Council)
🏢 Chargrill Charlie's
📍 Inner West Council