Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we are more than just a leading telecommunications company – we are where passion meets purpose. As a Retail Customer Service & Sales Consultant, you will be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You'll Be Doing

- Deliver exceptional customer experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
- Be the go‑to tech expert: stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and excel: use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary And Benefits

- Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
- Training and growth opportunities opportunities:



access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way.
- Recognition and rewards: benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive culture: join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We're Looking For?

- Great communication skills: a natural at connecting with people and making their day better.
- Solution‑oriented approach: enjoy thinking on your feet and tailoring solutions for each customer.
- Sales drive: motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: eager to grow and develop your skills in a dynamic environment.
- Resilience and positivity: a can‑do attitude, even when things get busy.
- Customer‑facing experience: prior experience is a plus but not required – bring your enthusiasm and we’ll teach you the rest.

We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.

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📌 Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) (Emerald)
🏢 Telstra
📍 Emerald