We’re looking for an experienced Senior Medical Receptionist to join our team on a part-time basis. This role is central to the smooth running of our practice - supporting our clinicians, coordinating patient care, and upholding the standard of professionalism our patients expect. We are known for clinical excellence, elevated patient care, and a team culture built on high standards.

About the Role

You’ll be the calm, capable presence at the front of our practice- managing patient flow, communications, and administrative operations with precision and warmth. This is a senior role suited to someone who thrives in a specialist medical workplace and takes pride in their role.

The right candidate will
be friendly, warm and patient focused
thrive in a rapid-paced environment and have a natural inclination to take initiative
display excellent communication and customer service skills
be punctual and reliable
have proficient computer skills

Your role will involve the following:

Greet and welcome patients with a friendly and warm demeanor,



creating a positive and welcoming atmosphere.

Register new patients, update existing patient information, and schedule appointments using our computerised system.

Answer phone calls, emails, and inquiries promptly, providing accurate information and assistance.

Coordinate and manage patient flow, ensuring effective scheduling and minimal wait times.

Maintain a clean and organized reception area, ensuring it reflects our commitment to excellence and professionalism.

Assist dermatologists and other staff members with administrative tasks as required.

Handle financial transactions, including processing payments and issuing receipts.

Follow practice protocols and ensure compliance with privacy regulations to maintain patient confidentiality.

What We Offer

• A supportive, experienced team in a well-established specialist practice

• A workplace that values professionalism, education, and clinical excellence

📌 Senior Medical Receptionist Gold Coast
🏢 Gold Coast Dermatology Clinic
📍 Gold Coast