Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.

Auto Parts Interpreter

NAPA is a leading automotive aftermarket parts company.

Advantages
Competitive salary + generous incentives for outstanding performance
Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
Company‑funded skilled uniform
Team member discounts across GPC Asia Pacific brands
Inclusive workplace valuing diversity
Support for working parents and parental leave top‑up allowance
Paid volunteer leave

About The Role

Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge. They assist customers with product information and advice, problem‑solve, provide solutions, and use sales techniques. Customers benefit from the strong relationships and exceptional service.

Duties
Interpret parts
Process customer orders
Efficiently dispatch products and parts
Promote specials
Arrange buy‑ins
Process customer credits
First point of contact for customers (in‑person and over the phone)
Contribute to a culture of safety:



put safety first, ensuring all make it safe & home

Note: This role requires lifting, bending and climbing.

Qualifications
Technical parts knowledge ("know how")
Passion for providing exceptional customer experiences
Confidence in sharing knowledge in a way the customer can understand
Innovative and collaborative approach to work
Problem‑solving, solution‑focused
Sound computer skills
Comfortable working in a fast‑paced, dynamic environment as part of a high‑performing team
Conscious of workplace safety at all times

Equal Employment Chance

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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📌 Automotive Parts Interpreter Napa Sunshine West Full Time City Of Brimbank
🏢 NAPA - Australia
📍 City of Brimbank