Key Responsibilities
Install, maintain, service, and repair medical devices in accordance with approved procedures.
Diagnose and resolve technical issues using appropriate tools, software, and escalation processes.
Maintain accurate service records, equipment data, and documentation in line with Positive Documentation Practice (GDP).
Meet service KPIs and support efficient service delivery.
Ensure compliance with quality, safety, and regulatory requirements.
Provide professional technical support to customers and internal stakeholders.
Participate in required product, technical, and compliance training.
Support after-hours work, on-call activities, and travel as required.

Qualifications & Experience
Certificate, Diploma, or Degree in Electronics, Electrical, Mechanical Engineering, or a related technical field.
Minimum 3 years'
experience in healthcare, medical devices, or a similar technical service environment preferred.
Solid electro-mechanical and/or electrical troubleshooting skills.
General Hand tools and approved diagnostic tools and a DMM
Ability to interpret and follow service manuals, technical documentation,



wiring diagrams, service bulletins, and troubleshooting guides.
Applies a logical and methodical approach to troubleshooting while maintaining compliance with quality, safety, and documentation requirements.
Ability to accurately document troubleshooting activities, findings, corrective actions, and test results in accordance with Good Documentation Practices (GDP) and company quality standards.
Proficient with standard computer applications and service management systems.
Excellent organisational, communication, and time-management skills.
Ability to work independently and as part of a team.

Ideal Candidate

A reliable and technically capable professional who demonstrates integrity, accountability, attention to detail, and a solid commitment to customer service. The successful candidate will work collaboratively, communicate effectively, and consistently deliver high-quality service outcomes while upholding Vantive Values: Care, Trust, Innovation, and Own It.

📌 Depot Service Engineer Level 3 Medical Devices Seven Hills
🏢 Momentum Consulting Group
📍 Seven Hills