Enterprise SaaS PlatformSydney CBD | Hybrid
Lead the delivery function of a growing enterprise SaaS business trusted by major insurers and enterprise customers across Australia and New Zealand.
This is a key leadership role inside a product‐led technology company entering its next stage of growth.
The platform is mature, highly configurable, and already used in complex enterprise environments.
The focus now is scaling delivery capability, strengthening operational maturity, and continuing to improve the customer experience as the business grows.
You'll lead a delivery organisation of roughly 60 people across delivery leadership, consulting, and implementation functions, working closely with founders and senior leadership to shape how delivery operates across the business long term.
What you'll be doing
Lead and develop a multi‐layer delivery organisation across enterprise platform implementations
Improve delivery predictability, operational maturity, and customer outcomes
Mentor and uplift delivery leadership across the business
Build strong relationships with enterprise customers and executive stakeholders
Work closely with founders and senior leadership on delivery strategy and organisational growth
Drive accountability, commercial discipline, and scalable delivery practices
Support pre‐sales, planning, forecasting, and strategic customer initiatives




Continue evolving a delivery function built around a mature enterprise platform
What we're looking for
Experience leading delivery or professional services functions within SaaS, enterprise software, or platform businesses
Solid commercial understanding across forecasting, margin, delivery performance, and customer outcomes
Experience leading leaders within growing delivery organisations
Enterprise customer experience across complex implementations or platform environments
Strong operational judgement and calm, pragmatic leadership
Comfortable operating in growth environments with high ownership and visibility
Strong stakeholder management across customers, executives, delivery teams, and technical functions
Backgrounds likely to align well
SaaS vendors
Enterprise software businesses
Platform implementation environments
Product‐led technology companies
Insurtech / fintech platforms
Founder‐led or scaling software businesses
Why this role stands out
Executive‐level influence within a growing technology business
Large operational scope with genuine ownership
Enterprise customers and meaningful delivery complexity
High visibility role working closely with founders and leadership
Opportunity to shape how delivery scales as the business grows
Strong product, platform, and engineering environment already in place
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📌 Head Of Delivery (New South Wales)
🏢 Fyndr Group
📍 New South Wales