This position sits within a globally recognised medical device leader in pacemaker, ICD, CRT and leadless pacing technologies. The Field Technical Specialist will provide hands-on clinical and technical support to healthcare professionals across NSW and ACT. The technical specialist will support device implant procedures, follow-up with clinics, troubleshooting activities and educational programs, while maintaining strong customer relationships throughout the territory.
RESPONSIBILITIES INCLUDE
Provide technical support during pacemaker, ICD, CRT and leadless device implantation procedures
Support post-operative follow-up clinics and device optimisation activities
Troubleshoot device-related issues and provide clinical guidance to healthcare professionals
Deliver product training and education programs to clinicians and hospital staff
Maintain advanced knowledge of Abbott's Cardiac Rhythm Management portfolio
Partner with Territory Managers to support customer needs and territory objectives
Assist with product launches and market development initiatives
Gather and communicate customer feedback, market intelligence and competitor activity
Ensure all administrative, reporting and compliance requirements are completed accurately and on time
Attend internal product and clinical training programs, including certification requirements
Participate in the on-call roster associated with the role
Build and maintain strong clinical relationships across hospitals and healthcare networks throughout NSW and ACT
SKILLS & EXPERIENCE
Tertiary qualification in Biomedical Engineering, Medical Science, Nursing, Cardiac Technology or a related discipline
Minimum 2 years' experience working with Cardiac Rhythm Management products
Experience supporting pacemaker, ICD and CRT implant procedures
Strong clinical troubleshooting and customer engagement skills
Ability to work autonomously within a field-based workplace
Willingness to travel across NSW and ACT, with occasional interstate travel as required
Ability to participate in an on-call roster
BENEFITS
Opportunity to join a globally recognised medical device organisation
Exposure to innovative cardiac rhythm management technologies
Work closely with leading cardiologists and electrophysiologists
Comprehensive training and professional development opportunities
Diverse and rewarding field-based clinical support role
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📌 Clinical Field Specialist (New South Wales)
🏢 i-Pharm Consulting
📍 New South Wales
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