Job Description

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At Optus, security is everyone's responsibility. As we continue to strengthen our cyber, physical, and protective security capabilities, we're looking for a passionate and creative Security Culture & Engagement Lead to help embed security-first behaviours across our business.

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This is a unique opportunity to shape how 10,000+ employees think about security, turning complex risks into engaging experiences that drive meaningful and lasting behaviour change.

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What You'll Do

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Partnering closely with the Associate Director, Cyber Culture & Capability and stakeholders across Cyber Security, Physical Security, Risk, People & Culture, and Internal Communications, you will be responsible for:

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- Leading the development and execution of Optus' annual Security Culture and Engagement program across cyber security, physical security, and protective security.

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- Designing and delivering innovative awareness campaigns, communications, and events that make security visible, relevant, and actionable for employees.

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- Applying structured change management methodologies to drive adoption of security initiatives and embed secure behaviours across the organisation.

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- Building, growing, and activating a Security Champions network to create local advocates and strengthen security culture across business units.

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- Developing compelling multi-channel content across digital, video, intranet, leadership communications, social platforms, and events.

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- Planning and delivering flagship awareness events including Cyber Security Awareness Month and targeted campaigns aligned to emerging risks and business priorities.

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- Equipping leaders with tools, resources, and messaging to champion security behaviours within their teams.

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- Creating engaging training and learning experiences that improve awareness, capability, and compliance outcomes.

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- Measuring the effectiveness of campaigns and programs through engagement metrics,



sentiment analysis, and behavioural indicators.

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- Partnering with risk, security, and communications teams to translate threat intelligence and human risk insights into meaningful employee engagement strategies.

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- Maintaining and enhancing security communication channels, including Share Point and collaboration platforms, as trusted sources of security information.

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- Building external industry networks and staying informed on emerging trends in security culture, awareness, and behaviour change.

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What You'll Bring

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- 3-5+ years' experience in internal communications, change management, culture programs, employee engagement, learning, or security awareness roles.

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- Demonstrated success delivering behaviour change initiatives using structured change methodologies such as PROSCI, ADKAR, or similar frameworks.

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- Proven ability to develop engaging content and campaigns for diverse audiences across multiple communication channels.

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- Strong stakeholder management and influencing skills, with the ability to build relationships across all levels of an organisation.

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- Exceptional written, verbal, and presentation communication skills.

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- Experience planning and delivering events, campaigns, or engagement programs at scale.

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- Solid project management and organisational capabilities, with the ability to manage multiple priorities simultaneously.

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- A data-driven mindset with experience measuring engagement outcomes and using insights to continuously improve performance.

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- Creative thinking, storytelling capability,



and a genuine passion for helping people make better security decisions.

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- Experience in telecommunications, financial services, healthcare, government, or other regulated industries.

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- Change management certification such as PROSCI.

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- Experience managing employee ambassador or champion networks.

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- Exposure to cyber security, risk, privacy, physical security, or security awareness programs.

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- Familiarity with security awareness platforms, learning management systems, or behavioural analytics tools.

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The Good Stuff...

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- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

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- Flexible working arrangements with opportunities to work three days in the office and two days remote.

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- Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.

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- Competitive leave policies, including additional Connected Days to focus on culture, family, health, community, or whatever's important to you.

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- Inclusive, carer-neutral paid parental leave of up to 16 weeks.

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- Access to Optus U's industry-focused learning and development programs.

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- Employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).

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- Free access to wellbeing, counselling and support services available 24/7.

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At Optus, we are strengthened by others and that means valuing diversity and embracing individual differences. We are committed to creating an inclusive workplace where everyone can thrive and do their best work.

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If you're passionate about culture, communication, and helping people become the strongest line of defence against security risks, we'd love to hear from you.

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📌 Security Culture and Engagement Lead (Sydney)
🏢 Singtel Group
📍 Sydney