Electro Group Training Queensland Ltd – Pinkenba QLD

Opportunity: Compliance Officer (Funding Contracts) at Electro Group Training

This full-time role is a fantastic chance to join the dynamic team at Electro Group Training in Pinkenba, QLD. In this role, you will play a key part in supporting the RTO to meet its obligations under the Skills Assure Supplier (SAS) Agreement, Construction Skills Queensland (CSQ) funding contracts, and the 2025 Standards for Registered Training Organisations, while delivering high-quality compliance, administrative, and customer service support to students, trainers, employers, and internal stakeholders.

This position is well suited to someone who thrives in a fast-paced environment, enjoys working with data, systems, and contractual requirements, and is committed to delivering accurate, compliant, and student-focused services.

Key Responsibilities

- Support the RTO to meet its obligations under the SAS Agreement, CSQ funding contracts, the 2025 Standards for Registered Training Organisations, and associated legislation
- Verify and document student eligibility for funded training, including the collection, checking, and retention of eligibility evidence in line with SAS and CSQ requirements
- Process enrolments, withdrawals, and enrolment variations accurately and within required timeframes, ensuring funding and regulatory requirements are met
- Maintain student records, training plans, and evidence of participation to an audit-ready standard
- Prepare, validate, and cleanse AVETMISS data to support accurate reporting to the Queensland Department of Trade, Employment and Training and CSQ, including funding claims and completion reporting
- Manage student progression and records in the Student Management System,



including accurate data entry and maintenance
- Administer quality indicator surveys, course evaluations, and feedback forms in line with regulatory reporting requirements
- Assist with internal audits, external audits, compliance reporting, and continuous improvement activities, including maintaining registers and supporting evidence
- Respond to telephone, email, and in-person enquiries relating to funding eligibility, courses, enrolments, and student matters
- Provide clear and accurate advice to students and employers regarding programs, funding, pathways, and course requirements
- General RTO administration and records management, including filing, scanning, archiving, and retention in line with contractual and legislative requirements

What We Are Looking For

- Strong attention to detail and a commitment to accuracy, particularly when working with student data, records, and funding evidence
- An understanding of the VET regulatory environment, including the 2025 Standards for Registered Training Organisations (highly regarded)
- Experience working with government funded training programs such as Skills Assure Supplier, User Choice or CSQ funding (highly regarded)
- Experience with AVETMISS data and reporting (highly desirable)
- Working knowledge of JobReady or a similar Student Management System (desirable)
- The ability to read, interpret, and apply contractual, regulatory,



and legislative requirements in day-to-day work
- Excellent interpersonal skills with strong verbal and written communication abilities
- Proven ability to work independently, manage multiple priorities, meet deadlines, and resolve issues proactively
- High level skills in Microsoft Word, Excel, Outlook, and general office software
- Ability to handle sensitive information with confidentiality and in accordance with privacy obligations

About You

- You are organised, reliable, and take pride in maintaining accurate, audit-ready records
- You enjoy supporting students, employers, and stakeholders and providing clear, professional advice
- You are adaptable and able to work within established procedures, funding contracts, and legislative requirements
- You are a team player who contributes positively to a collaborative workplace
- You are motivated to grow your skills in compliance within the vocational education and training sector

About Us

Electro Group is comprised of two industry-owned, not-for-profit organisations that specialise exclusively in the electrotechnology industry:

Electro Group Training (EGT) is a Registered Training Organisation delivering apprentice training, post-trade training for licensed electricians, pre-apprenticeship programs, and a range of short courses.

Electro Group Apprentices (EGA) is a Group Training Organisation that recruits, employs, and supports electrical apprentices across Queensland.

Electro Group is unique in Queensland in its sole focus on electrical training and workforce development. Our objective is to provide safe, competent, and highly skilled apprentices and tradespeople for the electrotechnology industry.

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📌 Compliance Officer - Government Funding (Queensland)
🏢 Electro Group Training Queensland
📍 Queensland