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HomeLocationsHospitals Clifton Springs Hospital & Clinic

Clifton Springs Hospital & Clinic

Open24 hoursView all hours

Call

(315) 462-9561

Primary Location

2 Coulter Rd, Clifton Springs NY 14432

View All Offices

General Info Offices

This week's hours

Today

Open 24 hours

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Visitor hours are 8 AM - 8 PM.

Accommodations

Accommodations

ATM on site

Spiritual Care Available

Gift Shop

Cafe

Handicap Accessible

Free WiFi Available

About Clifton Springs Hospital & Clinic

Clifton Springs Hospital & Clinic is a 262-bed DNV-accredited community hospital and nursing home located in the Village of Clifton Springs, New York in the beautiful Finger Lakes Region of Ontario County. It is approximately 35 miles southeast of Rochester and is conveniently located right off of Route 96.

Clifton Springs Hospital & Clinic is part of the Rochester Regional Health Eastern Region that also includes the programs and services provided by Newark-Wayne Community Hospital. Together, they offer the a full range of services needed by the people in Wayne and Ontario Counties. Exceptional care is delivered by a highly qualified team of primary care and specialist physicians and a skilled caring staff.

Clifton Springs is committed to providing unsurpassed quality and personalized care to its patients and families. As an affiliate of Rochester Regional Health, Clifton Springs service lines are integrated to provide the same exceptional standards of care.

The newly renovated Rob and Pamela Sands Emergency Department is now open

The walk-in entrance is located on the South side of the Clifton Springs Hospital & Clinic campus. With expanded space, new technologies, advanced features to keep our patients and staff secure, and our team of expert clinicians, we’re re-defining what it means to bring advanced emergency care to our community.

Learn More

Key Contact Information

Clifton Springs Hospital & Clinic main phone number: (315)



462-9561

Patient information: (315) 462-9561

Billing & insurance: (315) 462-0451

Financial assistance: (585) 922-1900

Medical Records: Follow these steps to obtain a copy of your medical records

Birth & death certificates: Available from the County Clerk's Office of Vital Records.

Physician referrals: For health information and referrals, call us at (585) 368-3000

To voice a compliment or concern, please call the "Speak Up We Care Patient Hotline" at (585) 922-5465 or submit a compliment or complaint via our online form. You have the right to express complaints about your care and services and have Rochester Regional Health investigate such claims.

If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact:

New York State Department of Health

Centralized Hospital Intake Program

433 River Street 6th Floor

Troy, New York 12180

Phone: 1 (800) 804-5447

Dining Services

Foster's cafeteria is the main dining option available directly on the Clifton Springs Hospital & Clinic campus. Options include:

Hot meals Soups, salads and sandwichesSnacks and desserts Drinks and coffee

There are a number of local options in town, including Warfield's - a restaurant located next to the main Clifton Springs parking lot.

The Springs of Clifton Spa

The Springs provides results-oriented integrative therapies for pain relief, support for patients undergoing treatment for cancer, chronic illness, injury recovery, or simply to provide rest and relaxation from daily stressors.

Services are available for the general public, visitors, hospital staff, and nursing home residents. Inpatient acupuncture and massage services are available at Clifton Springs Hospital & Clinic for a fee, with clearance from the attending physician. The Springs is a service of Clifton Springs Hospital & Clinic, an Eastern Region Affiliate of Rochester Regional Health.

For more information about The Springs, please call (315) 462-1350.

Other CSHC Services

Effective communication between patients, their authorized representatives, and their healthcare providers is vital to achieving access to quality care and ensuring good health outcomes.

To ensure that persons with Limited English Proficiency (LEP), those who are deaf or hard-of-hearing, and those who are blind or visually impaired have meaningful access and equal opportunity to healthcare services, programs and information, Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives.

Non-English Speaking Patients

In-house Spanish Interpreters are available at Newark-Wayne Monday through Friday, 8:00 am - 6:30 pm. We will coordinate the services of a professional interpreter (Spanish or other languages) for all in-person interpretation needs.

Deaf or Hard-of-Hearing Patients

American Sign Language Interpreters are on-call and available 24 hours per day, 7 days per week.

Blind or Visually Impaired Patients

Recorder (Linear PCM) devices are available 24 hours per day, 7 days per week.

For more information regarding the services listed above, please contact Rochester Regional Health’s Interpreter Services Department at (585) 922-4000.

Clifton Springs Hospital & Clinic employs a team of professional staff chaplains who help advocate a holistic concept of health. Modern medical care recognizes the integration of a person’s spiritual, emotional and physical well-being. These elements are interdependent dimensions both in health and in illness. We proudly provide our services not only to our patients and visitors but also to our staff.

Common Areas Where Our Chaplains Provide Assistance Are:

During times of crisisCOVID-19 Pandemic SupportFacing life changes and challengesExperiencing grief and lossProviding spiritual counsel and guidanceDiscerning goals of care

Rochester Regional Health Is Committed To Providing Services To Every Member Of Our Community, Regardless Of Insurance Status. Please See Below For Helpful Information On:

Insurance plans acceptedHow to pay a bill Financial assistance programsCost estimates and planning tools

If You Have Questions About Your Hospital Bill, Online Bill Pay Or Insurance Call Us At The Phone Number Listed Below:

Phone: (585) 922-1900

Toll-free: (866) 209-0949

Hours: Monday - Friday, 8:30am - 5:00pm





Offices and Departments at Clifton Springs Hospital & Clinic

Cardiac & Pulmonary Rehabilitation - Clifton Springs

ClosedOpens Mon. at 7:00 AM

Ste 2640

View Location Details

Clifton Springs Nursing Home

Open24 hours

2 Coulter Rd

View Location Details

Wound Care Center - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 2100

View Location Details

WorkReady - Clifton Springs

ClosedOpens Mon. at 7:30 AM

2 Coulter Rd

View Location Details

Dermatology - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 1630

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Vascular Surgery - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 1680

View Location Details

The Springs Spa

ClosedOpens Mon. at 9:00 AM

# 1300

View Location Details

Sands-Constellation Heart & Vascular Institute - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 2750

View Location Details

Rob and Pamela Sands Emergency Department

Open24 hours

Estimated Wait: 7 minutes

2 Coulter Rd

View Location Details

Physical Therapy & Rehabilitation - Clifton Springs

ClosedOpens Mon. at 8:00 AM

2 Coulter Rd

View Location Details

Pharmacy - Clifton Springs

ClosedOpens Mon. at 9:00 AM

4 Coulter Rd

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Lipson Cancer Institute - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 2615

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Laboratory Service Center - Clifton Springs

ClosedOpens today at 7:00 AM

Ste 1808

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Imaging Center - Clifton Springs

ClosedOpens Mon. at 7:00 AM

Fl 1

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Health First Family Medicine

ClosedOpens Mon. at 8:00 AM

Ste 1720

View Location Details

Finger Lakes Surgical Associates (General Surgery) - Clifton Springs

ClosedOpens Mon. at 8:30 AM

Ste 1680

View Location Details

Gastroenterology - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 2660

View Location Details

Finger Lakes ENT - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 2730

View Location Details

Finger Lakes Bone & Joint - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 1750

View Location Details

Diabetes & Endocrinology - Clifton Springs

ClosedOpens Mon. at 8:00 AM

Ste 1620

View Location Details

Dentistry - Clifton Springs

ClosedOpens Mon. at 7:30 AM

Ste 1720

View Location Details

Comprehensive Psychiatric Emergency Program (CPEP)

Open24 hours

2 Coulter Rd

View Location Details

Clifton Springs Behavioral Health Clinic

ClosedOpens Mon. at 8:00 AM

2 Coulter Rd

View Location Details

View Location Details

Certificates and Awards

DNV Healthcare Accredited

A member of the National Health Service Corps

ACS Surgical Quality Partner

ACS Quality Verification Program

ACS Geriatric Surgery Verification Program

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Call: (315) 265-3300

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