CommBank is seeking a Senior Software Engineer focused on Dynamics 365 Contact Centre Intelligence to lead the development of autonomous capabilities for VoiceBot, Live Chat and case management handover. You will drive design, build and delivery across the Microsoft ecosystem in a regulated banking setting.
You will work across security, governance and AI ethics standards while collaborating with engineering and delivery teams to deploy scalable software solutions that enhance customer and
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📌 Senior Dynamics 365 & AI Engineer for Contact Centre (New South Wales)
🏢 Commbank
📍 New South Wales
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