ByAsia Food is a leading player in the FMCG sector, specialising in bringing authentic Asian flavours to the global market. We pride ourselves on delivering high-quality products that cater to the diverse and dynamic tastes of our customers. We're looking for an Account Executive to join our team and help us continue to grow.

About ByAsia Food

ByAsia Food is a leading player in the FMCG sector, specialising in bringing authentic Asian flavours to the global market. We pride ourselves on delivering high-quality products that cater to the diverse and dynamic tastes of our customers. We're looking for an Account Executive to join our team and help us continue to grow.

Job Summary

The Account Executive plays a key role in supporting the Commercial Manager to drive profitable growth across ByAsia Food's retail customers, including Woolworths, Coles, ALDI, Metcash and Independent Grocery. Working within a fast-paced FMCG environment, this role is responsible for the day-to-day execution of customer plans, promotional activity, sales reporting, pricing administration, forecasting support and retailer engagement.

This role offers an excellent opportunity for an ambitious commercial professional to develop a career within Australia's FMCG industry. You will gain hands‑on experience working with some of the country's largest retailers while developing the commercial, analytical and relationship management skills required to progress into a National Account Manager or Customer Business Manager role.

Key Responsibilities

Customer Relationship Management

- Support the Commercial Manager in managing relationships with major retail customers including Woolworths, Coles, ALDI, Metcash and Independent Grocery.
- Build strong day‑to‑day relationships with customer buying teams and internal stakeholders.
- Coordinate customer requests and ensure timely, professional responses.
- Prepare customer presentations, meeting agendas and follow‑up action plans.
- Support the preparation and execution of Joint Business Plans (JBPs), category reviews and range review submissions.





Sales & Commercial Support

- Analyse sales performance, distribution, ranging, market trends and promotional effectiveness.
- Prepare weekly, monthly and quarterly sales reports, dashboards and performance reviews.
- Monitor sales performance against budgets, forecasts and key performance indicators.
- Identify opportunities to improve sales, distribution, profitability and customer performance.
- Support annual budgeting and customer planning processes.

Promotional & Pricing Management

- Coordinate promotional submissions and ensure accurate execution across retailer systems.
- Maintain promotional calendars and support promotional planning activities.
- Manage customer pricing updates, promotional claims and rebate tracking.
- Conduct post‑promotion analysis and identify opportunities for future improvement.
- Ensure promotional activity is executed accurately and on time.

Retailer Systems & Administration

- Maintain customer master data, pricing files and product information.
- Coordinate retailer documentation including new line forms, ranging submissions and customer administration.
- Manage retailer portals including Woolworths, Coles, ALDI and Metcash systems.
- Ensure customer information remains accurate and up to date across internal and external systems.

Forecasting & Supply Chain Collaboration

- Support demand forecasting and customer inventory planning.
- Work closely with Supply Chain to minimise stock shortages and excess inventory.
- Assist in resolving customer supply issues and maintaining high service levels.
- Communicate promotional demand changes and customer requirements to the Supply Chain team.

Cross Functional Collaboration

- Work collaboratively with Marketing, Finance,



Supply Chain, Customer Service and Product Development teams.
- Support successful product launches, promotional campaigns and customer initiatives.
- Contribute to continuous improvement projects that enhance customer service and operational efficiency.

Skills & Experience

Essential

- Bachelor's degree in Business, Commerce, Marketing or a related discipline (preferred).
- 2-5 years' experience in FMCG, grocery retail or consumer goods.
- Experience supporting major retail customers within Australia.
- Strong analytical and commercial skills.
- Advanced Microsoft Excel and PowerPoint skills.
- Excellent written and verbal communication skills.
- Robust organisational skills with the ability to manage multiple priorities.
- High attention to detail and accuracy.

Desirable

- Experience using retailer portals including Woolworths, Coles, ALDI and Metcash.
- Knowledge of Quantium, Circana (IRI), NielsenIQ or retailer insight platforms.
- Experience with NetSuite, Power BI or CRM systems.
- Understanding of category management and promotional planning.
- Experience working within a fast‑paced FMCG environment.

Key Competencies

- Commercial acumen
- Customer focus
- Analytical thinking
- Attention to detail
- Planning and organisation
- Communication and influencing
- Relationship building
- Problem solving
- Adaptability
- Accountability
- Results orientation
- Teamwork

What We Offer

- Opportunity to work with Australia's leading supermarket retailers and globally recognised FMCG brands.
- Exposure to all aspects of customer management within a growing FMCG business.
- Ongoing mentoring and professional development from experienced commercial leaders.
- A collaborative, entrepreneurial and supportive team culture.
- Career progression opportunities into National Account Management and broader commercial leadership roles.
- Market-competitive salary package and employee advantages.
- Reliable, full‑time position based at our Pemulwuy, NSW facility.

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📌 Account Executive – Grocery & Retail (New South Wales)
🏢 ByAsia Food
📍 New South Wales