3d ago , from Illawarra Mercury Job Board

- Starting salary of $44.30 per hour + super + weekend penalties (25% Saturdays and 50% Sundays)
- Locations: City of Canada Bay Recreation Centres (Concord, Five Dock and Rhodes)

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

The Sports Programs Officer role contributes to providing planning, development and management of the indoor sports courts across our state-of-the-art leisure facilities at Concord Oval Recreation Centre (CORC), Five Dock Leisure Centre (FDLC), and our brand-new Rhodes Recreation Centre (RRC).

About the Role

As a Sports Programs Officer, you will be responsible for delivering exceptional customer service and ensuring a positive experience for residents, stakeholders, and the community whilst providing seamless hire and sporting experience.

Key responsibilities include:

- Handling sports courts enquiries and bookings via phone, email, and in person
- Support daily sports courts operations by setting up and packing down sports courts equipment as required
- Assist in the management of Council operated sports competitions
- Collaborate with various internal departments to ensure consistent and seamless customer interactions across all touchpoints.

About You

You are positive, professional, and thrive in a customer-facing environment. You’re a great communicator who enjoys working as part of a team and promoting community health and wellbeing.

To be successful in this position, you will have:

- Previous experience in customer service,



front desk operations or recreation setting
- Team-oriented attitude with excellent communication skills
- Familiarity with customer relationship management (CRM) systems.
- Confidence in resolving enquiries
- A current Working with Children Check as an essential requirement prior to starting
- First Aid/CPR Training as an essential requirement prior to starting

Availability:

Shifts vary based on operational needs and will include early mornings, evenings, weekends, and public holidays across the following hours:

- Mon-Fri: 5:30am-10:00pm
- Sat-Sun & Public Holidays: 7:00am-6:00pm
- Mon, Wed, Fri: 9:00am-8:00pm
- Tue, Thu: 9:00am-10:00pm
- Sat: 8:00am-6:00pm | Sun: 9:00am-1:30pm
- Closed Public Holidays

Want to Know More?

Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact Alex Morello, Sports Programs Team Leader at ************@canadabay.nsw.gov.au

If you have any accessibility requirements, please feel free to contact Grace Aberin on 02 9121 0*** or email ************@canadabay.nsw.gov.au to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace.

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, and other diversity groups.

Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks.

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📌 Sports Programs Officer - Casual (New South Wales)
🏢 City of Canada Bay Council
📍 New South Wales