Service Design & Operations Analyst (ServiceNow ITIL) (City of Sydney)

Service Design & Operations Analyst (ServiceNow ITIL) (City of Sydney)

05 Aug
|
XPT Software
|
City of Sydney

05 Aug

XPT Software

City of Sydney

XPT Software Australia Pty Ltd in Sydney is seeking a Business Analyst with IT service management and service design expertise to drive onboarding of recent IT services into operations using ITSM practices and ServiceNow.

You will collaborate with project and operations teams to design end-to-end service operationalization, configure ServiceNow forms and workflows, and establish clear RACI, SOPs, and governance aligned with ITIL standards.

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📌 Service Design & Operations Analyst (ServiceNow ITIL) (City of Sydney)
🏢 XPT Software
📍 City of Sydney

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