Mind Oasis Clinic in Strathfield NSW is seeking an experienced Customer Service Team Leader (Healthcare) to lead our centralised Reception Team, spanning Voice and Administration. You will build a high-performing team, coach staff, manage performance, recruitment and onboarding, and drive QA and SOP improvements to deliver exceptional patient care.
Healthcare experience is valued but leadership in customer service or contact centres can also suit, with potential growth opportunities as the clinic
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📌 Healthcare Customer Service Team Lead: Patient Experience (Strathfield)
🏢 Mind Oasis Clinic
📍 Strathfield
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