Female Team Leader– Supported Independent Living (SIL)

Lead people. Drive quality supports. Make a genuine difference every day.

CSBS is seeking an experienced and values-driven Team Leader to provide leadership across two Supported Independent Living (SIL) services in Ipswich.

This is a hands-on leadership role supporting adults with complex disability and health support needs while guiding, mentoring, and coordinating a team of Support Workers to deliver protected, person-centred, high-quality supports.

Working closely with the Operations Manager, you'll oversee the day-to-day operations of both homes, ensuring participants receive supports that reflect their goals, choices, rights, and aspirations while maintaining compliance with NDIS Practice Standards and organisational requirements.

About the Role

This full-time position combines direct participant support with leadership, coaching, and service coordination responsibilities across two SIL homes.

You'll provide operational oversight, support quality outcomes for participants, and build a positive, capable team culture that promotes dignity, independence, inclusion, and meaningful community participation.

Your Role May Include

- Leading and mentoring Support Workers across two SIL sites
- Delivering hands-on support to participants with complex disability and health support needs
- Conducting staff supervision, reflective practice sessions, and performance conversations
- Liaising with families, nominees, support coordinators, allied health professionals, and other stakeholders
- Supporting participant choice and decision-making regarding their homes, routines, and supports
- Monitoring documentation, reporting,



and compliance requirements
- Managing household purchasing, consumables, and approved budgets
- Promoting Positive Behaviour Support practices and safe support delivery
- Ensuring supports are delivered in accordance with NDIS Practice Standards and CSBS policies and procedures

About You

You are an experienced disability professional who enjoys developing others and leading by example.

You can balance participant-focused support with operational responsibilities, build strong relationships with stakeholders, and maintain a calm, solutions-focused approach in complex environments.

Due to specific support needs, privacy and the preferences of the participant, this position is open to female applicants only. It is considered a genuine occupational requirement under Section 25 of the Anti-Discrimination Act 1991 (QLD).

Highly Desirable Experience

- Supported Independent Living (SIL)
- Complex disability support
- High Intensity Daily Personal Activities (HIDPA)
- Positive Behaviour Support
- Medication administration and health supports
- Staff leadership, supervision, coaching, or mentoring
- NDIS Practice Standards and quality compliance
- Managing operational requirements within a 24/7 support environment

You'll Bring

- Demonstrated experience supporting people with disability




- Previous experience leading, mentoring, or coordinating teams
- Strong written and verbal communication skills
- Excellent organisational and problem-solving abilities
- Confidence managing competing priorities across multiple sites
- A collaborative and values-driven leadership style
- Commitment to person-centred practice, dignity, choice, and inclusion
- Resilience, adaptability, and a continuous improvement mindset

Qualifications & Requirements

- NDIS Worker Screening Check (or willingness to obtain)
- Queensland Blue Card
- Current First Aid & CPR Certification (or willingness to obtain)
- Current Queensland Driver Licence
- Reliable insured vehicle
- Certificate III or IV in Disability, Individual Support, Community Services or similar (or willingness to undertake)

Why Join CSBS?

Lead and Grow

- Ongoing professional learning and development
- Coaching and support from experienced operational leaders
- Clinical, behavioural, and practice-based training

Make an Impact

- Lead dedicated teams supporting meaningful participant outcomes
- Influence positive service delivery and team culture
- Build capability within a growing organisation
- Fitness Passport membership access
- Employee Assistance Program (EAP)

You'll Belong Here

We exist to support people with disability to live independent lives on their own terms. We are an NDIS-registered provider guided by dignity, inclusion, choice, collaboration, advocacy, and meaningful outcomes.

We welcome applications from people of all ages, abilities, cultures, genders, and backgrounds.

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📌 Female Team Leader– Supported Independent Living (SIL) (Ipswich)
🏢 CSBS Group
📍 Ipswich