Strategic Workforce Planning Manager | Lead Scheduling (City of Sydney)

Strategic Workforce Planning Manager | Lead Scheduling (City of Sydney)

05 Aug
|
Department of Employment and Workplace Relations (DEWR)
|
City of Sydney

05 Aug

Department of Employment and Workplace Relations (DEWR)

City of Sydney

Department of Employment and Workplace Relations (DEWR) in Sydney, NSW, is seeking an APS6 Workforce Planning Manager to lead forecasting, scheduling and workforce optimisation for frontline contact centres. You will manage a team of schedulers, provide strategic guidance, and partner with internal and external stakeholders to improve service delivery in quick-paced environments.

The role focuses on leadership, capability building and continuous improvement across frontline teams, ensuring

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📌 Strategic Workforce Planning Manager | Lead Scheduling (City of Sydney)
🏢 Department of Employment and Workplace Relations (DEWR)
📍 City of Sydney

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