Genesys is seeking a Product Manager in Melbourne to own the roadmap and drive ongoing improvements for the Genesys CCaaS platform. The role collaborates with contact centre and customer facing teams to translate needs into platform requirements and prioritize scope end to end.
The role demands hands-on experience with Genesys CCaaS, end-to-end ownership of a customer facing platform, and comfort in a regulated, structured workplace. Hybrid work with three days in office is offered.
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📌 CCaaS Product Lead — Own the Genesys Platform (Hybrid) (Melbourne)
🏢 weave. Recruitment
📍 Melbourne
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