Eligibility Review Specialist - Workers Compensation

Workers Compensation Liability Reviewer – Psychological Injury Claims | NSW Government

Join NSW Government as an Eligibility Dispute Review Specialist and play a central role in the integrity of the NSW workers compensation scheme. You'll conduct detailed liability reviews on disputed psychological injury claims and produce well-reasoned, legislation-aligned determinations that directly impact injured workers and employers across NSW.

What you’ll be doing

- Conducting detailed reviews of disputed psychological injury claims, assessing liability and eligibility against workers compensation legislation and case law
- Producing well-documented, defensible and legislation-aligned determinations
- Applying industrial relations knowledge to claims involving bullying, harassment, work demands and psychological injury causation
- Maintaining accurate records of review outcomes, decisions and stakeholder interactions
- Supporting claims managers, case managers and legal teams to achieve positive outcomes
- Identifying trends and systemic issues, and contributing to process improvement
- Communicating determinations clearly and professionally to claimants, employers and other stakeholders
- Staying current with workers compensation legislation, Fair Work frameworks and case law

Workers Compensation Liability Reviewer – Psychological Injury Claims | NSW Government

$825 p/day + super | 3 month contract | Parramatta/Sydney CBD (Hybrid)

Join NSW Government as an Eligibility Dispute Review Specialist and play a central role in the integrity of the NSW workers compensation scheme.



You'll conduct detailed liability reviews on disputed psychological injury claims and produce well-reasoned, legislation-aligned determinations that directly impact injured workers and employers across NSW.

What you’ll be doing

- Conducting detailed reviews of disputed psychological injury claims, assessing liability and eligibility against workers compensation legislation and case law
- Producing well-documented, defensible and legislation-aligned determinations
- Applying industrial relations knowledge to claims involving bullying, harassment, work demands and psychological injury causation
- Maintaining accurate records of review outcomes, decisions and stakeholder interactions
- Supporting claims managers, case managers and legal teams to achieve positive outcomes
- Identifying trends and systemic issues, and contributing to process improvement
- Communicating determinations clearly and professionally to claimants, employers and other stakeholders
- Staying current with workers compensation legislation, Fair Work frameworks and case law

What you’ll bring

- Minimum 4 years' experience in NSW workers compensation, Fair Work or industrial relations matters
- Demonstrated ability to apply industrial relations frameworks to complex scenarios involving bullying, harassment, work demands or psychological injury
- Robust analytical and problem-solving skills, with the ability to assess competing evidence and produce clear written determinations
- Experience maintaining accurate records of complex decisions and stakeholder interactions
- Experience working within a regulatory, insurance, legal or government environment
- Legal qualifications (admission as a solicitor) advantageous but not mandatory
- Familiarity with Nominal Insurer scheme highly regarded

#J-18808-Ljbffr

📌 Eligibility Review Specialist - Workers Compensation (New South Wales)
🏢 Ampersand
📍 New South Wales