Vacancy No

VN14817

Job Title

Sales Operation Specialist

Office Location

AU-Sydney

Alternative Office Location

About the Role

Reporting in to the Operations Manager in Australia. You will be responsible for the completion of the daily, weekly and monthly Sales Operations Specialists tasks and objectives.

You will be part of a team working on fulfilling open sales orders, updating ETAs on all open purchase orders, placing and managing new purchase orders, resolving queries from Customers, (Internal customers, reseller customers and vendor customers) and managing inbound freight.

This is a hybrid role where you will become a subject matter expert across order entry, pricing management and purchasing.

We are looking for a team orientated person who has superior written and verbal English communication skills, the ability to make decisions and think logically. Ideally you will have a good understanding of working within the ITC channel.

Your Key Responsibilities

- Manage workload and priorities on a daily basis to ensure all required tasks are completed
- Key point of contact for order processing and management
- Proactively work with customers of outstanding requirements
- Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
- Use vendor’s portals and tools to place orders with our vendors in a timely manner
- Work closely with regional operations team.
- Provide operational reporting as required
- Undertake continual training to ensure strong knowledge on Westcon – Comstor Vendors and Technologies
- Manage daily EDI Purchasing activities.
- Tracking orders to ensure goods are received in a timely manner.
- Assist where required in resolving outstanding issues such as short shipments, product quality, etc.




- Communicating with internal staff, suppliers and freight forwarders - both verbal and written.
- Month and QTR end Commitment.

(requiring extra efforts & time commitment around the month end period to ensure all orders are processed)

Qualifications / Requirements

- Previous experience in a data entry or similar industry role
- General knowledge in IT
- Knowledge and understanding of the ICT channel highly desired
- Effective communication skills - both verbal and written
- SAP experience preferred but not required
- Excellent administrative skills with attention to detail, proactive follow-up and efficient time management
- Proven organisational skills.
- High level of attention to detail
- Good literacy and numeracy skills.
- PC literacy - Outlook, Excel, Word and familiarity using web-based applications
- Demonstrated ability to undertake detailed analysis and reporting.
- Problem solving skills to resolve customer concerns

About Us

Westcon-Comstor is a leading global technology distributor, specialising in cybersecurity, networking, cloud, collaboration and data centre solutions. We partner with the world’s most creative technology vendors and an extensive ecosystem of resellers and service providers to deliver meaningful outcomes for customers.

In Australia, we are proud of our collaborative, high performing culture and strong connection to our global network. Our teams combine technical expertise with commercial insight to support organisations across the region.

Our values of Ambition, Partnership, Integrity and Accountability guide how we work every day. We are committed to fostering an environment where people are supported to grow, contribute and make an impact.

Applications Close Date

#J-18808-Ljbffr

📌 Sales Operation Specialist (New South Wales)
🏢 Westcon - Comstor
📍 New South Wales