Import Operations Specialist - International Freight Forwarding

A stable Australian owned International Freight Forwarder with 30+ years in the market is seeking a seasoned Operations Specialist to service Import LCL/FCL/Airfreight customers. Located in SYD HO @ Taren Point.

- Opportunity to become Operations Supervisor!!!
- Company with strong employee retention!

ABOUT THE ROLE:

- Handle FCL / LCL / Airfreight import shipments from PO Placement and management through to delivery and billing.
- Manage customer accounts and build client relationships
- Ensure Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
- Ensure all customer details are maintained and kept up to date.
- Assist with some export operations

ABOUT YOU:

- 2+ years Import local Freight Forwarder experience




- 1+ years experience with Cargowise1 - including understanding of workflow (tasks /milestones) and edocs.
- Strong attention to detail
- Understanding of export operations
- Excellent communication and computer skills
- Adaptable
- Excellent Customer Service skills
- Relationship building skills.
- Ability to work independently and as part of a team.

WHAT'S IN IT FOR YOU:

- Supportive team and management
- Opportunities to grow
- Solid employee retention
- Work for a well-established and growing forwarder
- Competitive salary
- Small tight knit team
- Onsite parking
- Australian owned business
- Best in class ERP

To qualify for this role you must have current local experience within International Freight Forwarding and have full working rights in Australia!

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📌 Import Operations Specialist - International Freight Forwarding (New South Wales)
🏢 Stone Freight Solutions
📍 New South Wales