Customer Experience Officer — Hybrid & Impactful New South Wales

Customer Experience Officer — Hybrid & Impactful New South Wales

04 Aug
|
Australian Financial Complaints Authority
|
New South Wales

04 Aug

Australian Financial Complaints Authority

New South Wales

Australian Financial Complaints Authority is seeking a Customer Service Officer to deliver exceptional phone-based support to consumers, complainants and AFCA members.
You will understand issues, provide accurate information, and guide applicants through AFCA processes in a busy call centre workplace.The role is permanent, with hybrid working options and a 5-week in-office onboarding phase.
Robust communication, empathy and the ability to manage difficult interactions are essential for
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📌 Customer Experience Officer — Hybrid & Impactful New South Wales
🏢 Australian Financial Complaints Authority
📍 New South Wales

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