Overview
Take on the role of Store Manager at Petstock Milperra and lead a passionate team in delivering the world‐class customer service we are known for. You will play a key role in the success of the Petstock Group and have every opportunity to grow your career within our retail operations team.
Responsibilities
Lead by example, mentoring and inspiring your team daily.
Coaches the team to achieve and develop their knowledge and skills.
Lead from the front by consistently providing an exceptional customer experience.
Create a solid safety mindset and foster a culture of safety within your team.
Recruit, onboard, and induct high‐calibre current team members.
Manage stock effectively, ensuring accuracy and adherence to stock integrity processes.
Demonstrate initiative by keeping knowledge up to date on pet care, products and services.
Create a fun, supportive in‐store culture where the team loves coming to work.
Proactively support local marketing opportunities and sponsorships.
Qualifications
Experience in a similar store leadership role.
Demonstrated drive to achieve and exceed sales targets.




Strong leadership with the ability to motivate and build a high‐performing team, fostering a positive culture.
Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
Ability to drive Safe Work, Health & Safety practices.
Established business acumen.
Flexibility and adaptability to changing work conditions.
Robust interpersonal skills with the ability to build relationships and rapport with customers and the team.
Benefits
Free access to mental health, financial and wellbeing support services through Sonder.
Opportunity to purchase up to 2 weeks of additional paid leave and 4 weeks of paid parental leave.
Health and wellness services at a great corporate discount.
Exclusive access to Workplace Banking.
Equal Employment Opportunity
We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
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📌 Retail Store Manager Milperra New South Wales
🏢 Petstock Group
📍 New South Wales