Case Manager & Filenet Platform Service Delivery Lead New South Wales

Case Manager & Filenet Platform Service Delivery Lead New South Wales

04 Aug
|
XPT Software
|
New South Wales

04 Aug

XPT Software

New South Wales

IBM Case Manager / Service Delivery Management role in Australia requires leadership of L3 Front‐End Support for IBM FileNet, Case Manager, and BAW.
You will ensure SLA adherence, drive operational improvements, and coordinate cross‐functional teams to resolve incidents and manage production changes.
Candidates should have 7+ years of IT service management experience, solid IBM platform knowledge, and familiarity with DevSecOps and CI/CD practices.
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📌 Case Manager & Filenet Platform Service Delivery Lead New South Wales
🏢 XPT Software
📍 New South Wales

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