A unique chance has arisen for an energetic and highly organized medical secretary to provide exceptional support to an orthopaedic surgery practice.

We require an experienced friendly medical secretary who is passionate about providing excellent patient care and is a strong communicator and enjoy working in a team, focusing on patient needs.

Your strong organizational, communications, computer and administrative skills will be essential in assisting in the running of the practice. Ability to work with technology and new ways of working is highly desirable. You will work closely with all the specialists, and secretarial staff to ensure an efficient and cohesive environment for all the staff and all the patients.

Key areas of responsibility:

- Providing secretarial & PA support to specialist
- Booking & scheduling of appointments
- Meeting and greeting patients
- Management of patient quotations, invoice and receipts
- Organising surgical lists
- Organisinginterpreters for patients when required
- Processing electronic Medicare billings,DVA claims, 3rd party claims and private insurance claims
- Creating & maintaining patient electronic medical records
- Printing, posting and faxing patient letters to relevant doctors




- Ordering office and medical supplies
- Basic database entry
- Setting up of basic medical investigations (training will be provided)
- Various other office duties as required

The successful candidate will have:

- Exceptional communication skills
- Professional & personable telephone manners
- Proficient computer skills & with Microsoft software
- Ability to cope and work in a busy environment
- Fluent in written and verbal English
- Professionallypresented
- Be self-motivated with meticulous attention to detail & good time management skills
- Ability to multi-task & prioritise
- Able to work with other members of the team

Based in Chatswood office but must be able to travel to Macquarie Park fortnightly and when needed, cover the other secretary on leave in our other locations within inner west.

Must be an Australian Citizen or Permanent Resident

The following attributes are preferred

- Previous experience as a medical secretary
- Experience with Gentu or other similar medical billing programs would be an advantage
- Knowledge of medical terminology and Medicare/health fund billing requirements desirable

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📌 Medical Secretary/Personal Assistant (New South Wales)
🏢 Dr Alice Chang
📍 New South Wales