As a Customer Service & Dispatch Administrator at our South Dandenong facility, you will support the coordination of customer orders, dispatch activities, and inbound goods processing.

This role is ideal for someone with previous customer service, administration, or warehouse experience who enjoys working in a hands‑on environment while supporting office‑based tasks.

You will work closely with the warehouse team, couriers, and internal departments to ensure orders are processed accurately and efficiently while maintaining excellent service standards.

Key Responsibilities

- Process customer orders and enter data accurately into internal systems
- Assist with coordinating dispatch and booking freight with couriers
- Support picking, packing, and preparing orders for shipment when required
- Check and receipting inbound goods into the system
- Allocate and update inventory records
- Provide phone and email support to customers and internal teams
- Assist the sales team with general administrative tasks
- Maintain accurate documentation and records
- Follow all workplace health, safety, and environmental procedures

About You

- Previous experience in customer service, administration, retail, or warehouse support
- Comfortable working in both an office and warehouse environment




- Strong attention to detail and basic numerical skills
- Good organisational skills and ability to prioritise tasks
- Confident communication skills (written and verbal)
- Basic to intermediate MS Office skills
- Experience with ERP or inventory systems (desirable but not essential)
- Valid driver's licence (preferred)
- Positive, reliable, and team‑focused attitude

What We Offer

- Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
- Career Progression: Clear pathways to develop and advance within the company with access to free webinars, training events and courses.
- Comprehensive Perks: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top‑up allowance and access to wellbeing/employee assistance programs.
- Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

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📌 Customer Service & Dispatch Administrator (City of Greater Dandenong)
🏢 Motion Asia Pacific
📍 City of Greater Dandenong