Software Account Representative (Australia and New Zealand)

Thryv has been helping local businesses compete for over 125 years, from the days of print directories to an AI-powered platform built to grow small businesses through digital marketing. The businesses we work with aren't corporates with marketing departments. They're the plumber trying to get found online, the salon owner who never has time to follow up enquiries, the family restaurant competing against chains with bigger budgets.

We give them the tools to compete, and we give the people who sell those tools a career worth having. Our culture runs on accountability, genuine relationships and doing the right thing by clients. We take ownership, back each other and when it goes well, we celebrate it properly.

THE OPPORTUNITY

This is a hybrid field and work-from-home role that sits right at the intersection of new business development and account management. Around half your time will be spent out in the market, face-to-face with business owners. The rest you'll manage from your home office, working your pipeline, following up and closing deals.

You'll be responsible for growing Thryv's client base in your region, both by nurturing and expanding existing accounts and by hunting for new business. You'll contact assigned clients to identify opportunities for additional products and services, while also self-generating new leads through networking, referrals and prospecting.

A dual role for someone who can build relationships AND close new business. If you can do both well, this is the role for you.

WHAT YOU'LL BE DOING

Contact assigned clients to present opportunities for additional Thryv products and services based on their evolving needs





Identify and secure new clients through self-generated prospecting, networking, referrals and company-led campaigns

Manage the full sales cycle from initial contact and qualification through to close and onboarding handover

Spend approximately 50% of your time in the field, meeting clients and prospects face-to-face in your local area

Execute defined sales processes and activity cadences with consistency and discipline

Participate in sales meetings, call calibrations and ongoing product training

Maintain accurate pipeline records and report results to your manager

WHAT YOU'LL GET TO DO

Help local SMBs grow their business with tools that genuinely make a difference

Work with both existing clients and recent prospects, a mix that keeps every week interesting

Build real expertise in the Thryv platform and become the go-to person your clients rely on

Receive world-class training and ongoing support from a business with 125+ years of history

Partner with internal teams to bring fresh solutions to market as Thryv continues to grow

Bring your thinking, strategies and ideas to a team that genuinely values them

YOU'LL DO WELL HERE IF...

You have 3+ years of direct B2B sales experience, preferably in a digital or tech environment

You've worked in an outbound sales role managing the full sales cycle for at least 2 years





You're comfortable being in the field around 50% of the time and meeting clients face-to-face

You build rapport quickly and manage client expectations without overpromising

You're self-directed, organised and thrive working autonomously from a home base

You're tech-savvy and pick up new platforms quickly, comfortable demoing digital tools to business owners

You live local to your designated area, within a reasonable commute

WHY YOU'LL LOVE IT HERE

- Hybrid flexibility - Split your time between the field and home, no full-time office requirement
- Uncapped earning potential - Your effort drives your income, performance pays here
- Purpose with every call - Real solutions for real businesses, you'll believe in what you're selling; Progress as fast as your ambition and performance take you
- A culture that backs you - Celebrate wins together and grow in a team that genuinely invests in people
- World-class training - Product knowledge, sales craft and ongoing development from day one

RECRUITMENT TIMELINE

We recruit on a rolling basis, strong candidates are shortlisted and interviewed as applications come in. We have two upcoming IST commencement dates for 2026.

Shortlisting

Conducted on a rolling basis

Interviews

Conducted on a rolling basis

Offer & onboarding

Progressive, don't wait until the deadline

Next IST commencement

Monday 24 August 2026

Final IST for 2026

Monday 21 September 2026

After September, the next IST intake won't be until 2027, so if you're ready to move, now is the time.

For further information, please contact Shannon Rooney, Team Leader, Talent Acquisition, on 0467 863 *** or via email at **************@thyrv.com

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📌 Software Account Representative (Australia and New Zealand) (Rockhampton Regional)
🏢 Thryv
📍 Rockhampton Regional