- Greenfield Salesforce programs across major government transformation initiative
- Salesforce Functional Consultant - PSS experience highly advantageous
- Mid-level Salesforce Functional Consultant - Must be citizen

Organisation

Join a leading professional services firm known for its innovation, enterprise-grade Salesforce programs, and collaborative culture. With a strong focus on delivering impact through technology, the team supports industries including Education, Financial Services, and the Public Sector across both Salesforce implementations and Application Managed Services (AMS).

Role

As a Salesforce Functional Consultant, you will design user-focused, scalable solutions that deliver measurable business value. This role blends functional design, stakeholder collaboration, and hands‑on configuration. You will act as a trusted advisor helping clients adopt best practices, drive user adoption, and shape future‑state experiences. You will work across both AMS and project delivery, collaborating with architects, developers, SMEs,



and change managers to translate business needs into functional solutions.

You will

- Advise clients on "what's possible" using out-of-the-box Salesforce features
- Design capability maps, business process flows, user journeys, and wireframes
- Gather and prioritise business requirements and user stories with SMEs
- Configure Salesforce functionality aligned with best practices
- Run demos, build prototypes, and lead functional workshops
- Conduct unit testing and support quality assurance
- Support change teams to drive adoption and enablement

You will have

- 3+ years’ experience in Salesforce platform implementation and configuration
- Robust communication skills to engage both technical and business stakeholders
- Experience designing customer journeys and business process flows
- Passion for user-centric design and business transformation
- Consulting background preferred
- Baseline Clearance is highly advantageous

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📌 Salesforce Functional Consultant (City of Sydney)
🏢 Talenza
📍 City of Sydney