Genesys Cloud CX Architect – End-to-End Contact Centre Lead (Canberra)

Genesys Cloud CX Architect – End-to-End Contact Centre Lead (Canberra)

05 Aug
|
DXC Technology Australia & New Zealand
|
Canberra

05 Aug

DXC Technology Australia & New Zealand

Canberra

DXC Technology is seeking a Certified Genesys Cloud CX Contact Centre Architect to own end-to-end CCX solution architecture, leading the technical response and guiding architecture across bids and delivery. The role spans telephony, routing, IVR/bot, WEM, analytics, and CRM/back-office integrations, with a focus on government workloads.

You will present and defend architecture in client sessions, define migration strategies from Genesys Engage to Cloud CX, and shape the managed services model.

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📌 Genesys Cloud CX Architect – End-to-End Contact Centre Lead (Canberra)
🏢 DXC Technology Australia & New Zealand
📍 Canberra

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