Manager, Faculty Capability & Improvement

University of Recent South Wales, Australia, NSW

The Manager, Faculty Capability & Improvement is responsible for strengthening Faculty operational practices, so they support compliance obligations, improve consistency and enable effective business outcomes. The role focuses on translating compliance expectations into practical processes, controls and ways of working that can be embedded across Schools and Faculty operations.

Working collaboratively with Heads of School, School Managers, Faculty leadership and central functional teams, the role identifies process gaps, compliance risks and opportunities for improvement, and supports the design and implementation of sustainable solutions. The role helps Schools and Faculty teams meet their responsibilities by establishing clear governance routines, practical guidance, consistent monitoring and effective issue resolution processes.

This position provides a Faculty-level view of process performance, risks, improvement actions and implementation progress, ensuring leaders have clear visibility of issues requiring attention. It complements central audit and assurance functions by focusing on local process improvement, operational readiness, corrective action tracking and embedding better ways of working across the Faculty.

While initially focused on pay confidence and employment compliance obligations, working closely with the Quality and Compliance partners, the role will support emerging Faculty compliance priorities as required, including the review, assurance and continuous improvement of operational practices across a broad range of compliance frameworks.

Specific responsibilities for this role include:

- Act as the Faculty lead for compliance initiatives, coordinating stakeholders across Schools and central functions to embed compliant local practices, strengthen local controls and support sustainable compliance outcomes.
- Review,



design and continuously improve Faculty processes and operating practices to ensure compliance requirements are embedded effectively while supporting operational efficiency and service delivery.
- Coordinate reviews of School practices, structures and controls to align with University requirements, compliance obligations and agreed operating processes and procedures.
- Partner with School Managers and Faculty leaders to redesign, improve and align processes where compliance risks, inefficiencies or control gaps are identified.
- Monitor completion of corrective actions and process improvement initiatives, holding Schools accountable for agreed outcomes, evidence requirements and implementation timeframes.
- Provide Faculty leadership with visibility of compliance performance, assurance findings, outstanding actions and areas requiring management intervention.
- Support Schools to prepare for and respond to assurance reviews, audits and compliance assessments, coordinating activities and tracking remediation actions.
- Promote consistent approaches to compliance management, record keeping, evidence collection and control operation across the Faculty.
- Facilitate Faculty compliance governance forums and working groups, monitoring progress of improvement initiatives, promoting shared learning and escalating unresolved issues where required.
- Collaborate with People & Culture, Finance, Risk and Assurance, and other central functions to implement compliance initiatives and ensure Faculty practices align with University requirements.
- Align with and actively demonstrate the Code of Conduct and Values.
- Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects,



and activities that pose a health and safety risk within your area of responsibility.

About the successful applicant (Selection criteria)

- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
- Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced.
- Proven experience in project management or a similar role within higher education or a similarly complex environment.
- A demonstrated understanding of complex compliance and governance requirements and experience in establishing frameworks to successfully manage these.
- High level organisational skills with proven ability to deal with multiple tasks, establish and manage competing priorities and meet deadlines.
- Proven ability to operate autonomously while demonstrating strong initiative and a proactive approach to driving process improvement.
- Excellent consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

You should systematically address the selection criteria listed within the position description in your application.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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📌 Manager, Faculty Capability & Improvement (City of Sydney)
🏢 University Of New South Wales
📍 City of Sydney