Administration Manager (3‑month contract)

Location: On‑site – Sydney, NSW

Job reference: REQ

Overview

As an Administration Manager at JLL, you’ll serve as the operational heartbeat of our property management team, ensuring seamless day‑to‑day functions across administration, finance, and tenant relations. This role combines meticulous attention to detail with strong relationship‑building skills as you manage everything from tenant records and lease administration to accounts processing and casual mall leasing coordination.

Responsibilities

- Maintain comprehensive tenant and contractor records across site‑specific filing systems and JLL document management platforms, ensuring all lease agreements, licenses, bank guarantees, and correspondence remain current and accessible.
- Process accounts payable invoices with accuracy, coding and matching to purchase orders before submission, while managing the preparation of sundry charges for tenant cost recoveries including electricity, extended trading, and miscellaneous expenses.
- Oversee casual mall leasing operations by coordinating weekly bookings, liaising with clients to ensure compliance with centre requirements, and managing third‑party revenue streams such as mall media and licenses.
- Serve as the professional face of the centre at reception, vetting incoming calls and face‑to‑face enquiries, processing mail, maintaining registers for lost property and complaints, and coordinating with security and cleaning teams via two‑way radio.
- Monitor lease and licence expiry dates to ensure timely notices are issued to tenants, complete lease validations for management sign‑off,



and assist in maintaining 100% accuracy of the monthly tenancy schedule.
- Manage arrears collection, record rental payments, and assist with tenant account reconciliations using strong Excel capabilities to ensure accurate financial records.
- Prepare monthly reports for stakeholder distribution, assist in coordinating information for audits and compliance requirements, and support the annual outgoings audit and wash‑up processes.
- Draft centre communications including memos, newsletters, and correspondence as directed by management, ensuring all materials align with professional standards before distribution.
- Purchase office stationery within budget parameters, maintain office equipment, coordinate with IT support, and manage office archives to support efficient team operations.

Qualifications

- Demonstrated administration and accounts processing experience in a commercial property or retail environment.
- Advanced proficiency in MRI property management software and Microsoft Excel, including the ability to complete complex tenant account reconciliations.
- Strong organisational capabilities with proven ability to manage multiple priorities, meet deadlines, and maintain accuracy across high‑volume transactional work.




- Excellent written and verbal communication skills with the ability to draft professional correspondence and interact effectively with retailers, clients, and stakeholders at all levels.
- Meticulous attention to detail with strong numerical aptitude for processing invoices, managing accounts, and preparing financial reports.
- Proven customer service orientation with the ability to handle reception duties, manage enquiries professionally, and resolve issues with diplomacy.
- Ability to work independently while contributing positively to team objectives and maintaining collaborative relationships with colleagues and clients.
- Experience with lease administration including monitoring expiry dates, processing validations, and understanding commercial lease terminology.
- Familiarity with casual mall leasing operations, licence agreements, and third‑party revenue management.

Benefits

- Outstanding employee discounts off fitness, wellbeing & other renowned brands.
- 18 weeks paid maternity leave.
- Private Health Insurance discounts.
- Active social club.
- Employee assistant programme.
- Novated lease for EV cars.
- Paid time off for volunteer work.
- Career opportunities with Australia's #1 commercial real‑estate firm.
- Premium offices.

Equal Opportunity Statement

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation.

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📌 Administration Manager (Contract) (City of Sydney)
🏢 Jones Lang Lasalle
📍 City of Sydney