Job Description

Loan Servicing Australia (LSA) is an independent, specialist provider of loan servicing and facility agency solutions, supporting lenders, borrowers and investors across complex loan portfolios and syndicated lending arrangements.

As part of the broader KordaMentha Group, LSA works alongside leading businesses including Kinkora Investments and Real Estate Advisory, providing clients with deep expertise across lending, real estate, restructuring and capital solutions.

We are seeking an experienced Manager – Loan Servicing to join our growing Sydney team.

This role offers the opportunity to build and shape a growing business and work closely with client engagements, operational improvement initiatives and strategic growth opportunities.

Reporting to the Head of Loan Servicing, you will manage a portfolio of complex syndicated lending and loan servicing engagements, acting as the central point of coordination between borrowers, lenders and their advisers.

The role spans both Facility Agent and Loan Servicing mandates and requires a commercially minded professional comfortable operating autonomously, managing multiple stakeholders and delivering exceptional client outcomes.

Key Responsibilities

Facility Agent Services

- Manage the setup and ongoing administration of syndicated loan facilities.
- Act as the key intermediary between borrowers, lenders and qualified advisers.
- Administer drawdowns, repayments, interest collections, fees, amendments, restructures and rollovers.
- Develop and maintain transaction-specific financial models and reporting.
- Manage high-value payment transactions, including SWIFT and RTGS payments.
- Deliver timely and accurate communications, reporting and stakeholder servicing.
- Support business development initiatives and the evaluation of new Facility Agent opportunities.

Loan Servicing

- Manage the day‑to‑day administration of client loan portfolios.
- Maintain accurate loan records and data integrity across servicing systems.
- Coordinate loan onboarding,



payment processing, rate setting, restructures and discharges.
- Deliver timely and accurate reporting to clients.
- Build strong relationships with clients and proactively resolve issues as they arise.
- Work closely with system vendors and stakeholders to drive process improvement and operational efficiency.
- Support the onboarding and implementation of new client mandates.

Qualifications

About You

- Between 3-5 years of experience managing syndicated loans with product knowledge of facility agreements.
- A strong understanding of syndicated loan structures, processes and market participants.
- Strong financial modelling, analytical and forecasting capabilities.
- Exceptional attention to detail and a commitment to accuracy.
- Excellent stakeholder management and communication skills.
- The ability to manage multiple complex transactions simultaneously.
- A degree in Finance, Economics, Property or a related discipline.
- Experience gained within major banks, agency teams, trustee operations or specialist loan servicing organisations will be highly regarded.

Benefits

- Professional Development: Expert mentorship, tailored training via KordaMentha Business School, study support, and our Accelerate program for Analysts to Associate Directors — build your brand, expand your network, and gain strategic insights from senior leaders.
- Flexibility: We champion work/life integration with options that fit your lifestyle.
- Career Growth: Merit-based promotions, secondments, and opportunities to work alongside senior leaders on impactful projects.
- Leave That Works for You: Buy extra leave, swap public holidays, and access volunteer, generous parental leave and career break options.
- Culture & Connection: Social events, cultural celebrations, and our bi-ennial black-tie ball.
- Family Support: Flexible parental leave, return-to-work support through our partner GracePapers, and resources for every stage of family life.
- Health & Wellbeing: Inclusive wellness initiatives and confidential and industry leading EAP for you and your family.

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📌 Manager - Loan Servicing (City of Sydney)
🏢 Loan Servicing Australia
📍 City of Sydney