Viktoria & Woods, an Australian fashion brand, seeks a Senior Retail Operations Manager to lead the operational rhythm across all boutiques from the Hawthorn East head office. You will shape processes, tools and standards to deliver a premium customer experience while driving productivity and growth.
The role reports to the Head of Sales and partners with National Retail Manager to bring data clarity, SOPs and a disciplined operating framework to support ambitious retail expansion.
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📌 Retail Operations Lead: Data-Driven, Customer-First (City of Boroondara)
🏢 Viktoria & Woods
📍 City of Boroondara
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