Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client is a well-established specialist practice committed to delivering compassionate, patient‑centred care in the diagnosis and management of endocrine conditions. Their team is passionate about empowering patients with the knowledge and support they need to better understand their health and actively participate in their care.

Working alongside a collaborative team of 4 Endocrinologists, 1 Paediatrician and 3 Cardio‑Thoracic Surgeons, the practice is dedicated to providing coordinated, high‑quality care that delivers the best possible outcomes for every patient.

We are currently seeking a friendly, organised and professional Medical Receptionist / Secretary to join this busy and supportive practice in a job‑share, part‑time position.

The role is primarily 2 days per week (Wednesday and Thursday), with flexibility around working hours. Candidates seeking 3 days per week, including school hours, are also encouraged to apply.

Key duties and responsibilities

- Manage all incoming telephone calls and general patient enquiries in a timely and professional manner
- Prepare and run patient clinics based in Spring Hill
- Coordinate and action incoming email correspondence, ensuring all patient files contain the necessary results and documentation prior to consultations and surgical procedures
- Prepare theatre quotes and book theatre procedures, liaising closely with hospital staff,



medical professionals and anaesthetic groups
- Process patient payments and receipting for consultations using Genie software
- Accurately and promptly enter patient information into Genie software
- Provide ad‑hoc support with patient correspondence; the practice currently uses Heidi AI technology

Qualifications

- Minimum 12 months’ experience as a Medical Receptionist or Medical Secretary, ideally within a private specialist practice; applicants with strong experience in a GP setting will also be highly regarded
- Proven ability to prepare and manage patient clinics with accuracy and strong attention to detail
- Exceptional telephone manner, demonstrating genuine empathy for patients and their families
- A cooperative team player who is also confident working independently within a small, supportive practice
- Excellent time‑management and organisational skills
- High level of computer literacy; experience with Genie is highly advantageous but not essential as full on‑the‑job training will be provided
- Only those candidates who are shortlisted will be contacted directly to arrange a time for interview with the team at Litton Andrews

Remuneration

A competitive hourly rate of $36 – $41 per hour + super is on offer for a suitably experienced candidate, supported by a collaborative onboarding and induction programme.

If you are a highly organised and personable professional with a commitment to delivering exceptional administrative support in a medical setting, we welcome your application for this opportunity.

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📌 Medical Receptionist/Secretary (Brisbane City)
🏢 Litton Andrews
📍 Brisbane City