Full‑time continuing role as a Senior Platform Engineer – Informatica Cloud with a starting salary of $153,933 plus superannuation and leave loading. The position is located in Kensington, Sydney with 2‑3 days in the office, operating in a hybrid work environment.

About UNSW

UNSW is a large, diverse community driving thoughtful, practical, and purposeful work. As a top‑20 university (QS) and member of Australia’s Group of Eight, UNSW offers a career that is challenging, meaningful, and supportive of growth.

Role Summary

The Senior Platform Engineer drives the design, evolution, and operation of UNSW’s Master Data Management (MDM) platform, Customer360 capability, and associated Informatica IDMC services. Working across MDM, architecture, cybersecurity, cloud, integration and business teams, the engineer converts complex platform and data challenges into robust, supportable, value‑driven solutions.

Responsibilities

- Provide senior technical leadership for the design, operation, and continuous evolution of the MDM platform and Informatica IDMC services.
- Shape the platform strategy and technical roadmap for Informatica Cloud, aligning with UNSW’s data management, digital transformation, integration, automation and responsible AI priorities.
- Translate complex business, data and integration requirements into clear platform approaches, technical patterns and secure, scalable solutions.
- Lead the design and implementation of reliable, supportable, enterprise‑ready platform services across Informatica IDMC/IICS, Azure, AWS and related integration environments.
- Oversee onboarding of new data domains, applications, integrations, users and business services onto the MDM platform, embedding architectural, security, operational and governance controls from the outset.
- Apply systems thinking to analyse data flows, platform dependencies, integration points, APIs, cloud services, security constraints and operational risks across UNSW’s technology ecosystem.
- Establish and uplift reusable platform patterns, standards, runbooks, automation scripts, monitoring frameworks and operational playbooks that improve consistency, resilience and delivery efficiency.
- Lead platform reliability, availability and performance management, including monitoring of platform health, job execution, integration performance, runtime environments, service availability, alerts, logs and operational events.
- Drive continuous improvement of platform operations through automation of repeatable administration, monitoring, deployment, alerting, incident response and service management processes.
- Support and mature DevSecOps practices for the MDM and data integration platform, including environment management, deployment controls, CI/CD alignment, infrastructure‑as‑code practices and security controls.
- Ensure the MDM platform and related integration services comply with UNSW Technology standards for cybersecurity, privacy, identity and access management, data governance, logging, monitoring, resilience and service support.




- Provide technical advice to senior stakeholders on platform design, service onboarding, operational readiness and sustainable support models.
- Collaborate with business and technology stakeholders to clarify needs, assess feasibility, balance risk and value, and shape platform solutions that meet current and future institutional data management needs.
- Lead technical troubleshooting, root cause analysis, remediation and escalation for complex incidents affecting Informatica Cloud, Customer360, Azure services, AWS connectivity and related integration services.
- Evaluate emerging Informatica, cloud, data management, integration, automation and AI‑adjacent capabilities, assessing relevance to UNSW and recommending responsible adoption pathways.
- Promote strong data management practices across master data, data quality, metadata, lineage, integration design, secure data access and operational governance.
- Mentor team members and peers, sharing knowledge, technical patterns and platform engineering practices.
- Communicate complex technical concepts clearly to technical, operational and senior stakeholder audiences, influencing decision‑making and building confidence in platform direction, reliability and governance.
- Align with and demonstrate UNSW Code of Conduct and Values.
- Cooperate with all health and safety policies and procedures of the University, ensuring actions do not adversely impact psychosocial or physical health and safety.

Qualifications

- Tertiary qualification in Information Technology, Computer Science, Data Engineering, Cloud Engineering, Software Engineering or related discipline, or equivalent professional experience.
- Extensive experience designing, supporting, administering or evolving enterprise data, integration or cloud platforms in a large, complex organisation.
- Demonstrated experience with Informatica Cloud Platform, Informatica IDMC/IICS and MDM capabilities, preferably including Customer360 or equivalent MDM solutions.
- Strong understanding of MDM concepts such as data modelling, quality, metadata, lineage, reference data, governance and secure data access.
- Proven ability to design and deliver secure, scalable and supportable platform solutions with ownership and engineering discipline.
- Experience working with Azure cloud services (integration, compute, networking, identity, security, monitoring and data platform services).
- Knowledge of relevant Azure data and integration services such as Azure Data Factory, Azure Databricks, Azure Synapse, Azure Data Lake, Azure Storage, Azure Service Bus and MS SQL.




- Knowledge of AWS concepts and services relevant to hybrid cloud integration (IAM, VPC), security groups, S3 and CloudWatch.
- Strong understanding of enterprise integration patterns, APIs, REST/JSON services, connectors, event‑driven integration and secure data exchange between systems.
- Experience in platform operations and service reliability, including production support, incident management, problem management, monitoring, alerting, troubleshooting and continuous improvement.
- Understanding of DevSecOps principles and practices, including environment management, deployment controls, CI/CD alignment, monitoring, logging, scripting, automation and infrastructure‑as‑code.
- Strong grasp of cybersecurity, privacy, identity and access management, data protection, API security and operational resilience controls.
- Ability to translate complex business, data and technical requirements into clear platform approaches and value‑driven outcomes.
- Strong analytical and systems‑thinking capability, assessing platform dependencies, data flows, integration points, operational risks and technical constraints.
- Excellent stakeholder engagement and communication skills, building trust and guiding decision‑making.
- Business acumen to balance value, feasibility, risk, security, operational supportability and long‑term sustainability when shaping platform solutions.
- Team-oriented experience with architects, cybersecurity, cloud, application, data, integration and business teams to deliver secure, sustainable platform outcomes.
- Experience developing reusable patterns, standards, runbooks, monitoring frameworks, operational playbooks or automation scripts that improve consistency and delivery efficiency.
- Demonstrated mentoring and knowledge‑sharing ability across cross‑functional teams.
- Curiosity and willingness to learn emerging Informatica, cloud, data management, integration, automation and AI technologies, applying them responsibly.
- Strong commitment to UNSW’s values, objectives, policies and standards.
- Knowledge of health and safety responsibilities, including psychosocial and physical safety obligations, and commitment to relevant training.

Benefits and Culture

- Flexible Working Options (work from home, flexible hours, etc.)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
- More detailed information is available at

UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

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📌 Senior Platform Engineer (City of Sydney)
🏢 University Of New South Wales
📍 City of Sydney