Specialist Position

Location: Sydney, Australia

Position: HR Specialist

Overview

Help build and maintain our exceptional team through strategic recruitment, onboarding, and staff development aligned with our WorkWell Model.

Mission

At The Well Team, we believe that exceptional care begins with exceptional people. Our WorkWell Model is built on a recruitment‑first approach that ensures we find and develop the right team members to deliver life‑changing NDIS support services.

Role Purpose

As an HR Specialist within our Workforce Deployment & HR Department, you will play a vital role in recruiting, onboarding, deploying, and supporting the right people for every care need. Your work provides the backbone for scalable, compliant, and rapid service delivery across our organization.

Under the guidance of the Head of Workforce Deployment, you will implement our recruitment strategies, manage the onboarding process, and support ongoing staff development initiatives. Your focus will be on maintaining a high‑performing, engaged workforce capable of delivering exceptional NDIS support services.

By enabling the “recruitment‑first” and “deployment‑ready” execution of our model, you will ensure rapid matching for client/staff fit and own compliance and onboarding processes for all workforce members, directly contributing to outstanding participant outcomes.

Key Responsibilities

- Implement recruitment strategies to attract qualified candidates across all service lines and regions.
- Screen applications, conduct preliminary interviews, and coordinate the interview process for potential hires.
- Perform thorough reference and background checks, ensuring all mandatory NDIS worker screening requirements are met.




- Maintain a talent pipeline for proactive staffing, aligning with our recruitment‑first approach.

You Will Succeed If You...

Have a Talent‑Spotting Eye: Identify quality candidates who will thrive in our culture.

Are Detail‑Oriented: Manage compliance requirements with precision.

Value Continuous Development: Champion learning and growth for all team members.

Build Trust Quickly: Establish rapport with candidates and staff.

Understand Our Mission‑Driven Context: Recognize that exceptional HR practices enable exceptional care.

WorkWell Model Integration

- Recruitment & Matching: Source, screen, and shortlist staff based on technical skills, values, and fit — a cornerstone of our model.
- Staff Onboarding & Mobilisation: Coordinate rapid onboarding, share participant blueprints, and ensure compliance sign‑off and record‑keeping.
- Continuous Improvement: Update SOPs, processes, and recruitment/induction programs based on feedback and lessons learned.

Job Details

- Employment Type: Full‑Time
- Start Date: Immediate
- Department: Workforce Deployment & HR
- Reports To: Head of Workforce Deployment

Key Performance Areas

- Recruitment efficiency and quality
- Onboarding effectiveness and staff readiness
- Compliance documentation and reporting quality
- Staff retention and engagement metrics
- Quality and timeliness of HR support services

Qualifications

- Qualifications in Human Resources, Business, or a related field.
- Experience in recruitment and onboarding processes.
- Understanding of NDIS workforce requirements (preferred).
- Knowledge of employment legislation and compliance.
- Solid organizational and communication skills.

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📌 HR Specialist (City of Sydney)
🏢 The Well Team
📍 City of Sydney