Probe CX is seeking a Team Leader to drive high performance within a fast-paced contact centre in Melbourne. You will coach agents, monitor KPIs, and foster a supportive, empowering culture that rewards achievement and ensures service excellence.
Responsibilities include performance management, real-time productivity tracking, and collaborating with senior management and clients to deliver campaign goals. Solid leadership, communication, and a focus on wellbeing are essential.
#J-18808-Ljbffr
📌 Contact Centre Team Lead: Coach, Grow & Inspire (Melbourne)
🏢 Theprobegroup
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.