VP / Senior Sales Director – Loyalty Tech - ANZ CAPILLARY TECHNOLOGIES Location: Melbourne or Sydney Gravitas Talent is excited to partner with Capillary Technologies in recruiting a leader who will play a pivotal role in driving growth across ANZ and advancing their market-leading l oyalty technology platform.

Build the ANZ business from day one

Own the strategy. Win the market. Build the team

Expert in Loyalty, CRM and Customer Engagement

This is a

career-defining opportunity

to launch and lead the ANZ business for Capillary Technologies, a recognised global leader in AI-powered

customer loyalty and engagement

with more than 400 enterprise customers across 30+ countries. As they make a significant investment in Australia and New Zealand, we're looking for an

entrepreneurial loyalty specialist

with

sales expertise

to establish their market presence, win flagship enterprise customers, and build a high-performing commercial organisation.

The Role This is an opportunity to shape a region, influence strategy, and build a lasting business, backed by a proven platform, global delivery capability, strong customer references and significant investment.

Reporting to the global leadership team you’ll lead enterprise loyalty consulting sales across key industries including Retail, Hospitality, Travel, QSR and Consumer Goods.Initially, you'll lead from the front, opening doors, closing strategic enterprise deals and

establishing Capillary's reputation in the market.

As the business grows, you'll recruit and lead the ANZ commercial team, creating the strategy, culture and capability that drives long‑term success.

What you'll do

Build and execute Capillary's ANZ growth strategy.





Win new enterprise customers and develop a solid, sustainable sales pipeline.

Lead complex, consultative SaaS sales engagements from strategy through to close.

Build trusted relationships with CEOs, CMOs, Chief Digital Officers and other executive decision-makers.

Collaborate with global Product, Customer Success, Marketing and Solutions teams to deliver exceptional customer outcomes.

Represent Capillary as a market leader across industry events, conferences and executive forums.

Recruit, mentor and lead the ANZ sales organisation as the business scales.

What you'll bring

Deep expertise in Loyalty, CRM, MarTech, Customer Engagement

or Digital Commerce solutions; perhaps from the client side - looking for a new challenge?

7+ years' success selling Enterprise SaaS solutions, Martech, CRM with Loyalty program knowledge

Experience building markets, launching new regions

or

scaling high-growth technology

businesses.

A

strong executive network

across Retail, Hospitality, Travel, QSR or Consumer sectors.

A consultative, value‑led sales approach with

exceptional commercial and negotiation skills .

An

entrepreneurial mindset with the ambition and resilience

to build something significant.

Why Capillary? Capillary Technologies is redefining how the world's leading brands build customer relationships through

AI-powered loyalty, personalisation and customer engagement.

This is a

unique opportunity to join at the very beginning of our ANZ growth journey

combining the excitement and influence of a start‑up with the credibility, resources and global success of an established market leader.

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📌 VP / Growth Director, Loyalty Tech – ANZ (Port Phillip City)
🏢 Gravitas Talent
📍 Port Phillip City