Invested Talent is proud to partner with a leading global FX and payments organisation that helps businesses move money across borders with speed, control and confidence. Operating across multiple countries and currencies, our client supports thousands of businesses and accounting firms with real-time visibility over their global payments and financial operations.

We're recruiting a hands on Marketing Operations Manager to join their marketing operations team on an initial 12-month contract.

This role owns the full lifecycle of client offers and promotions, from creation through to fulfilment, tracking and reconciliation. You'll work closely with CRM campaign and journey teams to bring offers to market, and you'll be the driving force behind the processes that keep marketing productive and audit-ready.

What you'll do:

- Own the full lifecycle of client offers and promotions, from creation and approval through to fulfilment, tracking and reconciliation
- Ensure offers promised to clients (bonus rates, referral incentives, cashback) are honoured accurately, on time, and in a way that stands up to audit
- Work with the CRM Engagement Campaigns team to take offer campaigns to market, and the CRM Journeys team to embed always-on offers into automated client journeys
- Design, document and continuously improve marketing's operating processes, including briefing, approvals,



QA and handoffs between teams
- Partner with Salesforce Marketing Cloud and Data Cloud delivery resources to keep offer setup, audience data and reporting clean and reliable
- Support budget tracking, invoice processing and day-to-day coordination with marketing operations vendors
- Maintain QA and compliance checks across offer setup and fulfilment, catching errors before they reach a client
- Spot recurring pain points in how marketing work gets done, and fix the process, not just the symptom

What you'll bring:

- 8+ years in marketing or marketing operations, ideally within financial services, payments or another regulated, high-volume campaign environment
- Proven experience managing offers, promotions or incentive programs end to end
- Hands‑on experience with Salesforce Marketing Cloud (or equivalent ESP) and Salesforce Data Cloud (or another CDP)
- Sharp attention to detail and comfort being the last check before work reaches a client
- Experience coordinating budgets, invoices and external agency or contractor delivery
- Comfort operating with ambiguity in a scaling marketing function

If you're process minded, detail obsessed, and want to own the operational engine behind a global marketing function, apply now!

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📌 Marketing Operations Manager (City of Sydney)
🏢 Invested Talent
📍 City of Sydney